Advanced Orders for Telesales provides standard context definitions that structure the
data payload passed between product discovery, qualification, and pricing. The standard context
definitions work by default, so you don't need to configure them for standard use cases. Extend
an existing context definition when you want to add custom attributes without modifying the base
attributes.
Required Editions
| User Permissions Needed |
| To configure and extend context definitions: |
Context Service Admin AND Customize Application |
Advanced Orders for Telesales relies on two context definitions to pass data across the
ordering lifecycle.
- MACZProductDiscoveryContext (or ProductDiscoveryContext)
- Maps customer account, IOU, catalog, and assortment attributes during runtime product
discovery and qualification procedures (ProductIOUQualificationPlan).
- AdvSalesTxnContext (AdvOrderSalesTxnContext__stdctx)
- Maps transaction-level order header and line-item attributes (OrderItemSpec, quantities,
units of measure) and passes them directly into Penny Perfect Pricing (PPP) procedures
during instant or manual price calculations.
To learn how to extend a context definition, see Extend a Context Definition.