Notes on Using Mass Delete

Consider the following when using mass delete:

Required Editions

Available in: Salesforce Classic

Available in: All Editions

This feature is only available in Database.com via the API. You can only mass delete records of custom objects in Database.com.

User Permissions Needed
To mass delete data: Modify All Data

General Notes About Mass-Deleting

  • You can delete up to 250 items at one time.
  • When you delete a record, any associated records that display on that record’s related lists are also deleted.
  • Only reports in public report folders can be mass-deleted.
  • You can’t mass-delete reports that are attached to dashboards, scheduled, or used in reporting snapshots.

Notes About Mass Delete for Sales Teams

  • You can’t delete partner accounts that have partner users.
  • Products on opportunities cannot be deleted, but they can be archived.
  • When you mass-delete products, all related price book entries are deleted with the deleted products.
  • When you delete activities, any archived activities that meet the conditions are also deleted.
  • When you delete activities, requested meetings aren’t included in the mass-delete until they are confirmed and automatically converted to events.
  • When you delete recurring events, their child events are not displayed in the list of possible items to delete, but they are deleted.

Notes About Mass Delete for Service Teams

  • Accounts and contacts associated with cases cannot be deleted.
  • Contacts enabled for Self-Service, and their associated accounts, cannot be deleted.
  • Deleting a master solution does not delete the translated solutions associated with it. Instead, each translated solution becomes a master solution.
  • Deleting a translated solution removes the association with its master solution.