---
schema_version: "1"
id: 9e0db8a2610fed3065d783da9c4b2c5760621b0dc23ff2ba99291d3c8f50505f
title: Add Segments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/add_segments.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.add_segments.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 21e7cc3e6aebe569842339b5b764b36c66408c27007c78274f0898ee3f1c6015
description: You can add the segments targeted for a particular promotion.
products:
  - Loyalty Management
release: "264"
---
# Add Segments

You can add the segments targeted for a particular promotion.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Developer</strong>, and&nbsp;<strong>Unlimited</strong>&nbsp;Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license, and Data Cloud enabled.</td></tr></tbody></table>

You can view the segments created from Data Cloud and map the promotions using **Add Segments**.

1. In the Loyalty Programs tab, select your loyalty program.
2. On the Loyalty Experiences tab, select the promotion.
3. On the Related tab, click **Promotion Segments**.
4. In the Promotion Segments, click **Add Segments**.
5. To add segments for the promotion, search and select the segments.
6. Save your changes.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)

Note After you associate a promotion with a segment, sometimes loyalty program process rules or Flow actions aren’t able to filter members based on their segments when applying promotions. It takes around one hour for loyalty program process rules and Flow actions to update after segments are associated with promotions.