If your flow uses custom fields, add them to your record page layout so that your users can see them. For example, if you created a custom Jira Status field that belongs on the Case page, use Lightning App Builder to add it to that page layout.
- From the Suites Home page, select Quick Settings (gear icon) in the top-right corner.
- Select Open Advanced Setup.
- In the Quick Find box, search for and select Lightning App Builder.
- From the list section, locate the record page to modify, such as Lead, Opportunity, and Case, and select Edit.
- From the left-hand column, select the Details tab.
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Locate your custom field and drag it to the center canvas.
Place the field into the section and order where you want it to appear.
- In the top-right corner, save your changes.
- If it's your first time editing this page, select Activation and select Assign as Org Default so all your users can see it immediately.