---
schema_version: "1"
id: 078725e7c769166140aaa87862a1d5595f3ea8ce47d7f031c9f4121e7eca911c
title: Accrual Process
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/accrual_process.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.accrual_process.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e68f90afbddb451e03cd3f502aeeb0c4ec1b12e2078831c09b0a62cd01a1c408
description: Accrual transactions occur when a member performs an activity that earns them points. For example, an activity can be a product purchase from a host business or partner, a bonus, or any other business interaction. The business is responsible for payment when the member redeems or makes a claim for rewards.
products:
  - Loyalty Management
release: "264"
---
# Accrual Process

Accrual transactions occur when a member performs an activity that earns them points. For example, an activity can be a product purchase from a host business or partner, a bonus, or any other business interaction. The business is responsible for payment when the member redeems or makes a claim for rewards.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

In accrual processing, points are credited to the members using business flow in a batch mode. You can schedule a job to process the accrual transactions.

Creating an accrual process involves these steps:

- Create a flow to update data in your Salesforce org, and activate it.
- Create a batch job to process the flow.
- Create a scheduled flow that determines when a batch job runs, and activate it.
- Based on the schedule, use Monitor Workflow Services to check the status of your batch job.

If accrual processes credit qualifying points for member activities where the activity date is before members' last qualifying points reset date, the credited qualifying points are automatically expired. An Expiry-type loyalty ledger is created to expire the credited qualifying points and is associated with the activity's transaction journal.

- **[Credit Points to Members Using Accrual Process (Example)](https://help.salesforce.com/s/articleView?id=xcloud.create_an_accrual_process_to_reward_points.htm&release=264.0.0&type=5)**  
    For example, admins of an airline can set up an accrual job to credit points to loyalty program members based on the class of ticket purchased.