Accessibility Tips for Salesforce Classic

Sighted Keyboard Users

• Selected areas on the screen include highlights to give you an on-screen visual indication of focus.
• These elements are identified in our page markup to help you interact with them.
  • Headings are marked as headings rather than field set and legend elements to group form controls.
  • The main heading for the page (typically at the start of the main content area) is a level 1 heading. You can shift to this heading with a shortcut key.
  • Data tables have data table markup (except for enhanced list views in Standard Mode) to aid identification of headers for each cell.
  • Lists provided in the main content area are marked as lists.
• A skip link (the first keyboard-focusable link on each page) allows you to shift the focus to the start of the main content area. This feature bypasses the navigational menus before the main content area and reduces the number of tab presses required to reach the main content area of the page.
• Keyboard focus is placed inside dialog boxes when they open and remains locked there until the dialog is closed.
• On edit pages, the keyboard focus defaults to the first editable field on the page. When creating or editing a task or event, the keyboard focus defaults to the Subject field, regardless of its location on the page.
• Buttons, links, and fields that aren't currently active are labeled with a “disabled” attribute. For example, when using a wizard with multiple steps, some buttons are disabled until you select a specific option.

Specific Color Users

Browser and operating system settings don’t change the colors displayed within images. Salesforce implements many images as background images, which aren’t displayed when browser and operating system settings for color display are in effect. If you rely on browser settings and your operating system to change your display to a particular color combination, try to:

• Display image text alternatives to access information provided by important images.
• Override our CSS for these classes: assistiveText, zen-assistiveText. Then set your browser settings according to your preferences.

In addition,

• Some charts (for example, in reports and dashboards) rely on color to display information. If you have trouble interpreting the information in charts, select Color-Blind Palette on Charts from your personal detail page. This option sets an alternate color palette for charts that has been optimized for use by color-blind users. Dashboard emails don’t use the alternate palette. You can also click a chart to view its source report.
• Dashboards contain charts and graphs that are visual in nature. To access the report data used to generate the chart or graph, select the dashboard component.
  

  Note The underlying report can contain more data than what is represented in the dashboard component. It can also contain some data that you don’t have access to due to sharing settings.