---
schema_version: "1"
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title: Accessibility Standards
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/accessibility_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.accessibility_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 24428f8a68431a049bdd0242ac16c98fd22823a9f0d51568e693597a2f1e4d63
description: Learn about the standards for low-vision users and deaf or hearing impaired users that Salesforce follows to design applications with accessibility in mind.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Accessibility Standards

Learn about the standards for low-vision users and deaf or hearing impaired users that Salesforce follows to design applications with accessibility in mind.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions except <strong>Database.com</strong></td></tr></tbody></table>

Salesforce is committed to providing on-demand enterprise applications accessible to all individuals, including users working with assistive devices, such as speech recognition software and screen readers.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-basics-264-0-0-production-enus/d8bf6981-f8ef-4f16-bfbd-c42ed32044eb/images/icon_important.png)

Important Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features. The use of a screen reader isn’t supported in Lightning Experience on iPad Safari because Apple Safari’s screen reader, VoiceOver, doesn’t support:

- Reporting detailed information in tables that use the data type, grid
- Accurately reading the menu items in a dropdown list
- Focus management

We recommend that you use Lightning Experience on a desktop when using a screen reader.

To help meet our goal of universal design, Lightning Experience follows the internationally recognized best practices in Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA to the extent possible. Find Product Accessibility Conformance Reports for specific Salesforce products on our [Product Accessibility Status page](https://www.salesforce.com/company/legal/508_accessibility/).

See [Contact Salesforce About Accessibility](https://help.salesforce.com/s/articleView?id=xcloud.accessibility_contact.htm&release=264.0.0&type=5 "Have a question, need guidance, or want to report an issue regarding Salesforce accessibility? Here are some resources and links to help you navigate.").

## Recommended Screen Readers and Browsers

  
| Operating System | Screen Reader | Recommended Browsers |
| --- | --- | --- |
| Windows®, latest version | NVDA, latest version | Chromium-based browsers (Google Chrome® and Microsoft Edge), latest version |
| Windows, latest version | Freedom Scientific JAWS, latest version | Chromium-based browsers (Google Chrome and Microsoft Edge), latest version |
| macOS, latest version | VoiceOver | Google Chrome, latest version, or Safari®, latest version |

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-basics-264-0-0-production-enus/d8bf6981-f8ef-4f16-bfbd-c42ed32044eb/images/icon_note.png)

Note Salesforce pilot and beta features don’t always provide full accessibility.

## Low-Vision Users Who Require Magnification

Salesforce supports standard OS-level, browser, and third-party magnification tools. Adjust the zoom setting to suit your needs.

## Considerations for List Views and Related Lists

Salesforce displays records in tables called list views and related lists. When zoomed in to 200%, some column text can be truncated in list views and related lists, even if column text is wrapped.

## Deaf or Hearing Impaired Users

Salesforce provides captions for videos found in product documentation. Our products aim to not use sounds as the only means of communication.