Learn about known issues for screen readers and Lightning Experience.
Required Editions
| Available in: Lightning Experience |
| Available in: All editions |
- When using NVDA, before interacting with a menu or a form’s dropdown list, enable Focus Mode on your screen reader. Forms in Lightning Experience use accessible menus instead of standard picklists.
- After closing a dialog, use the browser’s search feature to return to a known point on the page. After you open, interact with, and close a dialog, focus is placed on the button that launched the dialog.
- With VoiceOver on macOS, when you navigate through a list of items in a combo box using arrow keys, the screen reader doesn’t read out the highlighted items.
- Many elements that function as buttons identify themselves as links to screen readers.
- Some interactive components are wrapped in an application role, which can present usability challenges in NVDA and JAWS. These components are tabs, filled-in lookup fields, and interactive lists. If you have issues with these components, use your Tab key to navigate into them rather than your virtual cursor. To use these components as intended, switch to your screen reader’s interaction mode if it doesn’t switch automatically.
- To use a single letter shortcut, such as pressing e to edit, you must first press a passthrough key, such as Caps Lock+3 or Insert+3 followed by the single letter shortcut.
- Salesforce’s tree grids have limited screen reader support. In particular, NVDA skips over tree grids with the virtual cursor. With VoiceOver, you can navigate to the tree grid using the virtual cursor, but you can’t use the virtual cursor to navigate through the tree grid. We recommend using your Tab key to navigate through a tree grid.