---
schema_version: "1"
id: 51841fa8518d9aa281a30ae559b410cb164158665eabcbedf685e7e6ae7da272
title: Contact Salesforce About Accessibility
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/accessibility_contact.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.accessibility_contact.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d935b0d573cc66b9925f7a8ef240e28af392077490784752f1b846a47cf56a66
description: Have a question, need guidance, or want to report an issue regarding Salesforce accessibility? Here are some resources and links to help you navigate.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Contact Salesforce About Accessibility

Have a question, need guidance, or want to report an issue regarding Salesforce accessibility? Here are some resources and links to help you navigate.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-basics-264-0-0-production-enus/d8bf6981-f8ef-4f16-bfbd-c42ed32044eb/images/icon_note.png)

Note Salesforce Customer Support is not available for Personal and Developer edition users. In addition, knowledge base access is not available for Developer Edition users.

## Find an Answer in Help

For general questions about accessibility features that affect end users, search for an answer in the [accessibility overview](https://help.salesforce.com/s/articleView?id=xcloud.accessibility_overview.htm&release=264.0.0&type=5 "Learn about the standards for low-vision users and deaf or hearing impaired users that Salesforce follows to design applications with accessibility in mind.").

## Report an Issue

To report an accessibility issue or to get additional support, see [How to Create a Product Accessibility Case on Salesforce Help](https://help.salesforce.com/s/articleView?id=000382999&type=1&language=en_US).

## Check on Accessibility Status and Provide Audit Findings

Some results of Salesforce product accessibility audits are available on our [product accessibility status page](https://www.salesforce.com/company/legal/508_accessibility/). To provide your product accessibility compliance audit to Salesforce, refer to this [documentation](https://help.salesforce.com/articleView?id=000316803&type=1&mode=1&language=en_US).

## Learn More About Accessibility

To learn more accessibility and accessible Salesforce design, testing, and development best practices, take our [Get Started with Web Accessibility Trail](https://trailhead.salesforce.com/content/learn/trails/get-started-with-web-accessibility). These modules provide links to many further relevant resources.