---
schema_version: "1"
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title: Manage Data Policies for Einstein Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aac_manage_data_policies.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aac_manage_data_policies.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5cf3a87f7af4be58fa76946bf6c633e0fc1d7bf2fe89b75ffb8346936f44857e
description: We provide tools to help you honor customers’ requests for how to handle their data. If you use Einstein Activity Capture, Inbox, Sales Cloud Einstein, or Service Cloud Einstein, you can control some aspects of how data is used. You can also delete email and event data.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Manage Data Policies for Einstein Features

We provide tools to help you honor customers’ requests for how to handle their data. If you use Einstein Activity Capture, Inbox, Sales Cloud Einstein, or Service Cloud Einstein, you can control some aspects of how data is used. You can also delete email and event data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard, which is available in Sales Cloud in <strong>Starter</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Enterprise</strong> Edition</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Inbox in Sales Cloud, which is included in <strong>Starter</strong>, <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

- **[Exclude People’s Personal Data from Modeling and Predictions](https://help.salesforce.com/s/articleView?id=xcloud.einstein_sales_data_policy_excluded_from_predictions.htm&release=264.0.0&type=5)**  
    If you use Sales Cloud Einstein, Service Cloud Einstein, or Einstein Conversation Insights, it’s easy to honor your customers’ requests to exclude their personal data from factoring into machine learning models, and to stop generating predictions based on their personal data.
- **[Exclude People’s Personal Data from Modeling and Data Enrichment](https://help.salesforce.com/s/articleView?id=xcloud.aac_data_policy_excluded_from_machine_learning.htm&release=264.0.0&type=5)**  
    If you use Einstein Activity Capture, Salesforce Inbox, or Einstein Automated Contacts, it’s easy to honor your customers’ requests to exclude their personal data from factoring into machine learning models. You also exclude personal data from being used by Salesforce features, such as Einstein Automated Contacts and Recommended Connections.
- **[Delete Email and Events Captured by Einstein Activity Capture and Salesforce Inbox](https://help.salesforce.com/s/articleView?id=xcloud.aac_data_policy_delete_activity.htm&release=264.0.0&type=5)**  
    You can delete customers’ personal email and event data from the Activity Platform Hyperforce infrastructure, not from the Salesforce platform. Engagement data is deleted when the associated email is deleted. If Sync Email as Salesforce Activity is enabled, emails and events are stored directly in Salesforce. This deletion policy doesn't apply to those activities.
- **[Grant Access to Your Einstein Pilot Data for Prototyping](https://help.salesforce.com/s/articleView?id=xcloud.grant_access_to_your_einstein_pilot_data_for_prototyping.htm&release=264.0.0&type=5)**  
    Use Einstein Pilot Consent to manage app and object permissions for Salesforce data scientists. With this access, Salesforce can identify patterns in your customer data and how you can best benefit from Einstein features and products.
- **[Allow Data Analysis with Einstein Data Exploration Consent](https://help.salesforce.com/s/articleView?id=xcloud.einstein_data_exploration_consent.htm&release=264.0.0&type=5)**  
    Use Einstein Data Exploration Consent to manage project and object permissions for Salesforce data scientists. With this access, Salesforce can develop and improve your Einstein features. For example, you can see the content that your customers pay attention to and find patterns to best advertise your products or services.