---
schema_version: "1"
id: 61ad2a047ec108db351514ddac99f3b0981cf309cd8eb4984b8d71579324bcad
title: Search and Edit Salesforce Records in Slack
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/slack_search_edit.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.slack_search_edit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 22ec23fca9ef7b6c64dfa8fee570379a498327a6958040921f0c6fe345bade0a
description: Your accounts, contacts, cases, service appointments, and Customer Service Incident Management records are searchable directly from your swarm channel in Slack.
products:
  - Slack
  - Cross Cloud
release: "264"
---
# Search and Edit Salesforce Records in Slack

Your accounts, contacts, cases, service appointments, and Customer Service Incident Management records are searchable directly from your swarm channel in Slack.

1. Select the **/service-search** slash command from the list in the About tab, find its global shortcut in **Attachments and shortcuts**, or enter it directly in the messenger.
2. Append the term you’re searching for, and then invoke the command to launch the modal.
    
    ![Search and Edit in Slack for Service](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-slack_apps-264-0-0-production-enus/68481d6c-8c01-419d-9d5c-ebe6efa3b5f3/slack_apps/images/search_for_record.png)
3. Filter your search to specify what kind of record you want to search, or leave the step blank to search across all three fields. To return an object in a search, you must have permission to view it.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-slack_apps-264-0-0-production-enus/68481d6c-8c01-419d-9d5c-ebe6efa3b5f3/images/icon_tip.png)
    
    Tip Search results are shown based on which Salesforce objects you interact most with. If you don’t see the record you’re looking for, try filtering the search results by object type.

If you have permission to edit on the object, you can edit items that are invoked with the /service-search slash command in the modal that appears.