---
schema_version: "1"
id: 946880657cc8f7d96e35bf7f74561ba3f0e4f86f233e42f1144e12c9fe9f0019
title: Close a Swarm in Slack
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/slack_apps_service_close_swarm_slack.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.slack_apps_service_close_swarm_slack.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1ec7642087708607fa910c80ab06b55f1c1bc47e14fd57024f40663cf4d0543f
description: When the collaboration is over and the issue is resolved, close the swarm from the swarm’s Slack channel. Finishing a swarm sets the end date and time and changes the status and all associated swarm members to Closed. It also frees up space on agents’ Omni-Channel presence configurations so that they can accept more work. And it shows who’s involved in a swarm in reports.
products:
  - Slack
  - Cross Cloud
release: "264"
---
# Close a Swarm in Slack

When the collaboration is over and the issue is resolved, close the swarm from the swarm’s Slack channel. Finishing a swarm sets the end date and time and changes the status and all associated swarm members to Closed. It also frees up space on agents’ Omni-Channel presence configurations so that they can accept more work. And it shows who’s involved in a swarm in reports.

1. In Slack, from the swarm thread that you want to close, select **Finish Swarming**. You can also use the /service-swarm-close slash command.
2. If applicable, select the swarm that you want to close.
3. Optionally add members that weren’t accounted for to give them credit for collaborating in the swarm.
4. Select **Finish**.

You can still add members to a closed swarm. Doing so reopens the swarm, adds a new swarm request, and sets the swarm record status to In Progress.