---
schema_version: "1"
id: ddb996b509b13b8e779de7e54b33d9d224f3d1d70bd6247a25c6c3534c594809
title: Enable Sales Channels and Set Up Users to Create Sales Channels in Slack
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/slack_apps_sales_give_users_access_to_swarms_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.slack_apps_sales_give_users_access_to_swarms_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1f106bee57e918cea20776f77182b6fdd45c4be05bcf45ca5c6b54bd09d6f918
description: To set up users to create sales channels, first set the level of record access that you want sales channel creators to have. Next, give users the required permissions for the Swarms object. The Swarms object controls access to sales channels.
products:
  - Slack
  - Cross Cloud
release: "264"
---
# Enable Sales Channels and Set Up Users to Create Sales Channels in Slack

To set up users to create sales channels, first set the level of record access that you want sales channel creators to have. Next, give users the required permissions for the Swarms object. The Swarms object controls access to sales channels.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22025e27">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22025e27 ">To set up users to create sales channels:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22025e27 ">Customize Application</td>
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![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-slack_apps-264-0-0-production-enus/68481d6c-8c01-419d-9d5c-ebe6efa3b5f3/images/icon_note.png)

Note If you use the Service app for Slack, giving users access to see the Swarms object also gives those users access to see Service app swarms. Swarms are Slack channels that are linked to cases.

1. From Setup, enter Slack in the Quick Find box and click **Sales Cloud for Slack**.
2. From the Set Up Sales Channels section, select the level of record access that you want users to have.
3. From users’ permission sets or profiles, give users Read and Create object permissions to Swarms. You can give more [object permissions](https://help.salesforce.com/s/articleView?id=platform.users_profiles_object_perms.htm&type=5&language=en_US) as needed. For example, to let users delete sales channels, assign the Delete permission.

Now users can create sales channels from Sales Cloud for Slack. To let users create sales channels from Salesforce, follow the remaining Sales Channel setup steps.

#### See Also

- [Control Access to Objects](https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_objects)
- [Create Sales Channels from Slack](https://help.salesforce.com/s/articleView?id=slack.slack_apps_sales_create_sales_channels_from_slack.htm&release=264.0.0&type=5 "You can create sales channels in Slack from the Sales Cloud for Slack app. After creating the sales channel, open it and invite members.")