---
schema_version: "1"
id: 29f575c81daab747d31fd0757e2fe2a346a32dea12a79794d1132c04951a1899
title: Create a Feed Channel
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/slack_apps_sales_create_a_feed_channel.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.slack_apps_sales_create_a_feed_channel.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1d33695a6c2e33bc6ba0bd3ff86c21ad4bc9c3def3896b9ad8c74547c30459c4
description: Keep users up to date on announcements using your own feed channel. A channel must be connected to a broadcast topic.
products:
  - Slack
  - Cross Cloud
release: "264"
---
# Create a Feed Channel

Keep users up to date on announcements using your own feed channel. A channel must be connected to a broadcast topic.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d6343e27">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6343e27 ">To create a feed channel:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6343e27 ">Customize Application</td>
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1. From the App Launcher, find and select **Broadcast Topics**.
2. Click **New**.
3. Name the broadcast topic, and select a topic type.
    
    If the topic type that you want doesn’t exist, you can create one. Assign only one feed channel to each broadcast topic.
4. Enter a description for the broadcast topic.
5. Select if you want this topic featured in your onboarding message on Slack, and click **Save**.
6. From the dropdown in the upper-right corner, select **Set Up Feed Channel**.
7. Select the user roles to include in this channel, and click **Next**.
8. Select the workspace that you want to add the feed channel to.
9. Name the feed channel. The name is visible to channel members in Slack.
10. Choose whether the channel is public or private.
    
    Users can view or join a private channel only by invitation. Anyone in the team’s Slack workspace can view or join a public channel.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-slack_apps-264-0-0-production-enus/68481d6c-8c01-419d-9d5c-ebe6efa3b5f3/images/icon_note.png)
    
    Note After a channel is set to private, you can’t change it to public.
11. Select whether to automatically add users in the selected roles to the channel now or to have users join the feed channel manually. If you opted to include the channels in users’ welcome message, they can find the channel easily.
    
    If you’re adding Salesforce users to feed channels using roles, user roles from your role hierarchy that are above the role that you select don’t inherit access to the channel.
12. Click **Next**.
13. Configure a notification flow that feeds into this broadcast topic.
    
    If you don’t activate a flow, the channel doesn’t receive notifications.
14. To create the feed channel and invite users, click **Activate Channel**.

#### See Also

- [Controlling Access Using Hierarchies](https://help.salesforce.com/s/articleView?id=platform.security_controlling_access_using_hierarchies.htm&type=5&language=en_US)
- [Sales Cloud for Slack Notification Flows Reference](https://help.salesforce.com/s/articleView?id=slack.slack_app_sales_notifications_flow_reference.htm&release=264.0.0&type=5 "Sales Cloud for Slack notifications are sent using Flow Builder. When you turn on Sales Cloud for Slack, we add a flow to Salesforce for each Sales Cloud for Slack notification. First, review the available notifications and choose the ones that you want to activate for your Sales Cloud for Slack users. Next we show you how to activate the flows that you chose.")
- [Activate Sales Cloud for Slack Notifications​​ in Flow Builder](https://help.salesforce.com/s/articleView?id=slack.slack_apps_sales_premade_notifications.htm&release=264.0.0&type=5 "After you choose the Sales Cloud for Slack notifications that you want to set up for your users, here’s how you activate them in Flow Builder.")