---
schema_version: "1"
id: 688a427e5a053bd81c386580276224f0d93e4685bd1f82ed7659d19ff5f1800e
title: Managing Channels
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/salesforce_prm_channel_management_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.salesforce_prm_channel_management_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 040295f4d51fbdf94d3d723307ca23186fca9826173c1ba4efdbead57728a9cc
description: Partner Relationship Management (PRM) gives channel managers the tools to lead inbound sales for your company. Stay on top of partner performance and activity using PRM analytics. Get a complete view of partner sales activity from the Channel Management Console.
products:
  - Sales
  - Slack
  - Cross Cloud
release: "264"
---
# Managing Channels

Partner Relationship Management (PRM) gives channel managers the tools to lead inbound sales for your company. Stay on top of partner performance and activity using PRM analytics. Get a complete view of partner sales activity from the Channel Management Console.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for channel managers in Salesforce Classic and Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Sales or Service. You must have at least one <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;type=5&amp;language=en_US" target="_blank">PRM add-on license</a>.</td></tr></tbody></table>

- **[Partner Relationship Management Analytics](https://help.salesforce.com/s/articleView?id=slack.salesforce_prm_analytics_parent.htm&release=264.0.0&type=5)**  
    Every release, an automated process delivers the latest collection of predesigned Partner Relationship Management (PRM) reports and dashboards to your org. Channel managers can use PRM reports and dashboards to see key metrics on partner performance and activity. Channel managers can also build their own reports and dashboards using custom report types for PRM objects. To give access, Salesforce admins must first share PRM reports and dashboards folders with channel managers. If any analytics features are missing, Salesforce admins can generate the most recently released versions manually.
- **[Channel Management Console](https://help.salesforce.com/s/articleView?id=slack.salesforce_prm_cmc_parent.htm&release=264.0.0&type=5)**  
    Monitor your channel business like a pro from the Channel Management Console.