---
schema_version: "1"
id: 78796df5e69dfa3c5ceeed1a9c9f9cc0aef8a29b29a798d7192b7279559f5432
title: Legacy Partner Connect Roles and Responsibilities
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/prm_pc_roles_responsibilites.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.prm_pc_roles_responsibilites.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 78e9a0161a8776d691270f57f1f34346853b4a613ff916c3809daee6f7c28963
description: After a vendor company selects a partner company with whom they want to integrate records, companies must designate a vendor admin and partner admin. Admins must have the bandwidth to collaborate on Partner Connect planning, setup, and maintenance. If record export, import, or update issues occur, an IT professional at the partner company can also offer support.
products:
  - Sales
  - Slack
  - Cross Cloud
release: "264"
---
# Legacy Partner Connect Roles and Responsibilities

After a vendor company selects a partner company with whom they want to integrate records, companies must designate a vendor admin and partner admin. Admins must have the bandwidth to collaborate on Partner Connect planning, setup, and maintenance. If record export, import, or update issues occur, an IT professional at the partner company can also offer support.

 
| Role | Details |
| --- | --- |
| Vendor admins | A Salesforce admin at the vendor company. Vendor admins initiate each phase of Partner Connect planning and setup. During setup, vendor admins must designate a partner admin, including assigning partner admins permissions within the vendor Salesforce org. Vendor admins also run error reports and, when necessary, work with the partner admin and the partner IT professional to resolve issues. |
| Partner admins | A Salesforce admin at the partner company. Partner admins respond to vendor admin requests for planning and completing Partner Connect setup. Partner admins also receive setup and import status emails. Partner admins also run error reports and, when necessary, work with the vendor admin and the partner IT professional to resolve issues. |
| Partner IT professional | We recommend that partner companies also recruit an IT professional to occasionally assist partner and vendor admins. Technical experience can be useful in identifying or resolving export and import issues. For example, the import status emails that partner admins receive include specific API errors about unsuccessful imports. |

#### See Also

- [Integrating Shared Business Across Salesforce Orgs with Legacy Partner Connect](https://help.salesforce.com/s/articleView?id=slack.prm_pc_parent.htm&release=264.0.0&type=5 "Legacy Partner Connect lets vendors and partners work leads and opportunities together, providing visibility on shared business across Salesforce orgs. Partners users log in to a vendor’s Experience Cloud partner site to export records from approved objects to the partner's Salesforce org. Exported records remain connected across orgs, giving users from both companies a read-only glimpse of how records progress independently for each company.")
- [Set Up Legacy Partner Connect as a Vendor](https://help.salesforce.com/s/articleView?id=slack.prm_pc_setup_vendor_parent.htm&release=264.0.0&type=5 "Vendor admins kick off Partner Connect setup for vendors and partners by enabling the feature and preparing objects for partner record storage. Then vendor admins can invite partners to connect and select the objects and fields they want to integrate with each connected partner. If vendors want to store read-only versions of their partner's records locally, vendor admins must also prepare Partner Connect objects.")
- [Set Up Legacy Partner Connect as a Partner](https://help.salesforce.com/s/articleView?id=slack.prm_pc_setup_partner_parent.htm&release=264.0.0&type=5 "After vendor admins kick off Partner Connect setup, partner admins get an email that describes how to start setup in a partner Salesforce org. Partner admins must be granted permission to access Partner Connect setup. Then partner admins turn on Partner Connect, configure some partner org settings, connect with the vendor org, and map their objects and fields to the objects and fields shared by the vendor.")
- [How Legacy Partner Connect Exports, Imports, and Integrates Records Across Orgs](https://help.salesforce.com/s/articleView?id=slack.prm_pc_overview_how_biz_tracked.htm&release=264.0.0&type=5 "Learn about how Partner Connect lets vendors and partners work on shared leads and opportunities independently while still providing cross-org visibility into how each record is progressing.")