---
schema_version: "1"
id: d79548682d45397d9d5820d0d6c3a453730ff89ebf785d8be35337337749cb8c
title: Assess Export, Import, and Update Issues With a Legacy Partner Connect Status Report
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/prm_pc_fix_exp_imp_up_report_assess.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.prm_pc_fix_exp_imp_up_report_assess.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b34e10594323f307e3ff5d750c7e42c3abd600c63a24c591ca4e6e1ffc35c774
description: Vendor and partner admins can diagnose recurring export, import, and update issues by building Partner Connect status reports and working together to interpret the issues.
products:
  - Sales
  - Slack
  - Cross Cloud
release: "264"
---
# Assess Export, Import, and Update Issues With a Legacy Partner Connect Status Report

Vendor and partner admins can diagnose recurring export, import, and update issues by building Partner Connect status reports and working together to interpret the issues.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d8353e27">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8353e27 ">To create, edit, and delete a Partner Connect Status Report in a private
              folder:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8353e27 ">
              <p>Create and Customize Reports</p>
              <p>AND</p>
              <p style="margin-bottom:0;">View All Data</p>
            </td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8353e27 ">To create and update custom report types and build reports:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8353e27 ">
              <p>Manage Custom Report Types</p>
              <p>AND</p>
              <p>View Setup and
                Configuration</p>
              <p>AND</p>
              <p style="margin-bottom:0;">View Roles &amp; Role Hierarchy</p>
            </td>
          </tr>
        </tbody>
      </table>

1. [Build and run a Partner Connect status report](https://help.salesforce.com/s/articleView?id=slack.prm_pc_fix_exp_imp_up_report.htm&release=264.0.0&type=5 "Vendor and partner admins can build a report to see the status of the export, import, and update transactions sent between orgs. Doing so lets admins address recurring issues, such as failed exports, imports, or updates.").
2. [Learn how to interpret outbound and inbound transaction failures](https://help.salesforce.com/s/articleView?id=slack.prm_pc_transact.htm&release=264.0.0&type=5 "Before addressing Partner Connect export, import, and update issues, vendor admins and partner admins must first understand what makes a data transaction successful. Then admins can learn where failed transactions are shown and what details are provided to resolve issues.").
3. Check the Inbound and Outbound statuses and note any repeated failure statuses.
4. Check the External Record Share Connection: Connection Name and note which connections are impacted by the failing transactions.
5. Review [Legacy Partner Connect Export, Import, and Update Statuses](https://help.salesforce.com/s/articleView?id=slack.prm_pc_fix_exp_imp_up_report_statuses.htm&release=264.0.0&type=5 "See the outbound and inbound statuses for records that are exported, imported, or updated by using Partner Connect. If you’re a vendor admin, you see export and update issues only (because vendor orgs don’t import data). If you’re a partner admin, you can see import and update issues only (because vendor orgs don’t export data).") and follow its advice for addressing recurring transaction failures.

In some cases, resolving issues requires vendor and partner admins to both run Partner Connect reports and work together to compare and contrast issues. To cross-reference corresponding outbound and inbound transactions across reports, open the record that you want to trace from the report. Internal Record: Full Name shows leads and Internal Record: Opportunity Name shows opportunities. From the record view, check the connected external related list to see the name the external org is using for their version of the record. Next, each admin can return to their respective reports, check the corresponding outbound and inbound transaction statuses, and compare their findings.