---
schema_version: "1"
id: a5dd7af8e380df92e7c2738e753f2dde52189dd132e6606b5819411e89a11410
title: Disable or Reconnect a Legacy Partner Connect Connection
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/prm_pc_disconnect_disable.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.prm_pc_disconnect_disable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 51cd522840460f6597bfb0cef958a5d320108919e8f6f51ae59901364d1212f3
description: To temporarily pause record exports, imports, and updates from flowing between Salesforce orgs, Salesforce admins can disable the connection. Disabling a connection lets admins reconnect easily without requiring admins to step through the connection process again. The vendor or partner admin can disable their connection. To reinstate the connection, each admin who disabled must also reconnect.
products:
  - Sales
  - Slack
  - Cross Cloud
release: "264"
---
# Disable or Reconnect a Legacy Partner Connect Connection

To temporarily pause record exports, imports, and updates from flowing between Salesforce orgs, Salesforce admins can disable the connection. Disabling a connection lets admins reconnect easily without requiring admins to step through the connection process again. The vendor or partner admin can disable their connection. To reinstate the connection, each admin who disabled must also reconnect.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d6632e27">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6632e27 ">To disconnect Partner Connect in a vendor org: </td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6632e27 ">Customize Application</td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6632e27 ">To disconnect Partner Connect in a partner org: </td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6632e27 ">
              <p>Customize Application </p>
              <p>AND</p>
              <p style="margin-bottom:0;">Set Up Partner Connect for a Partner
                Org</p>
            </td>
          </tr>
        </tbody>
      </table>

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-salesforce_prm-264-0-0-production-enus/35cdbed0-3c5d-4ddb-94ea-c7445aa90b95/images/icon_warning.png)

Warning We recommend that you alert your peer admin when you’re disabling, reconnecting, or deleting a connection.

1. From Setup, in the Quick Find Box, enter Partner Connect. Vendor admins select **Partner Connect for Vendors**. Partner admins select **Partner Connect**.
2. Under Connect, find the connection that you want to disable. Vendor admins find connections in the Partners list. Partner admins find connections in the Vendors list.
3. Click the action menu down arrow on the connection that you want to disable, and select **Disable**.
    
    Partners’ attempted exports fail to flow to the partner org, and record updates fail to flow in either direction. The connection status banner in the org where the connection was disabled shows as Disabled. The connection status banner in the other org continues to show as Connected, unless the admin in the other org explicitly disables or deletes the connection from that org.
4. To resume record exports, imports, and updates, admins in all orgs showing the Disabled connection status must click the action menu down arrow and select **Reconnect**.
    
    Exports, imports, and updates begin to flow between orgs. Updates that were missed while the connection was disabled are sent the next time an integrated field on that record is updated. The connection status banners in both orgs show as Connected.

#### See Also

- [Delete Connections and Turn Off Legacy Partner Connect](https://help.salesforce.com/s/articleView?id=slack.prm_pc_disconnect_delete.htm&release=264.0.0&type=5 "If you’re having an issue related to a connection, the vendor or partner admin can delete the connection. After deletion, partner users can no longer export vendor records to the partner org, and updates no longer flow between connected records. Related connection items are also removed from the org depending on which admin initiates the deletion. If admins want to reconnect their orgs, they must step through the end-to-end setup process again. If either admin doesn’t intend to use Partner Connect again in the near term, we recommend turning off the feature.")