---
schema_version: "1"
id: cf119e232fa8e59d4c127d28dfb118507f626b0d96f09b719842f7e7e9bee495
title: Delete Connections and Turn Off Legacy Partner Connect
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/prm_pc_disconnect_delete.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.prm_pc_disconnect_delete.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 005645ad2cd4f9afbf1e854004458b0a1c007074b8a6e6b3a5089e819d46ebb2
description: If you’re having an issue related to a connection, the vendor or partner admin can delete the connection. After deletion, partner users can no longer export vendor records to the partner org, and updates no longer flow between connected records. Related connection items are also removed from the org depending on which admin initiates the deletion. If admins want to reconnect their orgs, they must step through the end-to-end setup process again. If either admin doesn’t intend to use Partner Connect again in the near term, we recommend turning off the feature.
products:
  - Sales
  - Slack
  - Cross Cloud
release: "264"
---
# Delete Connections and Turn Off Legacy Partner Connect

If you’re having an issue related to a connection, the vendor or partner admin can delete the connection. After deletion, partner users can no longer export vendor records to the partner org, and updates no longer flow between connected records. Related connection items are also removed from the org depending on which admin initiates the deletion. If admins want to reconnect their orgs, they must step through the end-to-end setup process again. If either admin doesn’t intend to use Partner Connect again in the near term, we recommend turning off the feature.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d1507e27">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d1507e27 ">To disconnect Partner Connect in a vendor org: </td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d1507e27 ">Customize Application</td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d1507e27 ">To disconnect Partner Connect in a partner org: </td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d1507e27 ">
              <p>Customize Application</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Set Up Partner Connect for a Partner Org</p>
            </td>
          </tr>
        </tbody>
      </table>

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-slack-salesforce_prm-264-0-0-production-enus/35cdbed0-3c5d-4ddb-94ea-c7445aa90b95/images/icon_warning.png)

Warning We recommend that you alert your peer admin when you’re disabling, reconnecting, or deleting a connection.

1. From Setup, in the Quick Find Box, enter Partner Connect. Vendor admins select **Partner Connect for Vendors**. Partner admins select **Partner Connect**.
2. Under Connect, find the connection that you want to delete. Vendor admins find connections in the Partners list. Partner admins find connections in the Vendors list.
3. Click the action menu arrow on the connection that you want to delete, and select **Delete**.
    
    Partners’ attempted exports fail to flow to the partner org, and record updates fail to flow in either direction. The connection is removed from the list in the org where the connection was deleted. Object and field mappings and the named credential–external credential pair are also removed.
    
    In the other org, the connection status banner continues to show as Connected and related connection items remain until the other admin completes steps 1 and 2.
4. If you want to delete multiple connections, repeat step 2 for each connection.
5. If you no longer want to use Partner Connect, turn it off.
    
    The PRM External Integration user license is unassigned from the PRM External Integration User, and the user is deactivated.

#### See Also

- [Disable or Reconnect a Legacy Partner Connect Connection](https://help.salesforce.com/s/articleView?id=slack.prm_pc_disconnect_disable.htm&release=264.0.0&type=5 "To temporarily pause record exports, imports, and updates from flowing between Salesforce orgs, Salesforce admins can disable the connection. Disabling a connection lets admins reconnect easily without requiring admins to step through the connection process again. The vendor or partner admin can disable their connection. To reinstate the connection, each admin who disabled must also reconnect.")
- [Legacy Partner Connect Security and Design](https://help.salesforce.com/s/articleView?id=slack.prm_pc_security.htm&release=264.0.0&type=5 "External Client Apps allow Partner Connect to establish a secure connection between a vendor and partner Salesforce org using APIs and security protocols. As vendor and partner admins work through Partner Connect setup, Partner Connect deploys a dedicated app to each org that uses OAuth 2.0 client credentials to securely integrate the two orgs. After a secure connection is established, partners can export approved records from the vendor’s Experience Cloud site to their own partner org. Both vendors and partners get a view of how progress is going in the opposite system from a read-only child record that Partner Connect creates automatically.")
- [Turn On Legacy Partner Connect as a Vendor](https://help.salesforce.com/s/articleView?id=slack.prm_pc_setup_vendor_enable.htm&release=264.0.0&type=5 "To get started with Partner Connect, vendor admins must first turn on the feature from Setup.")
- [Turn On Legacy Partner Connect as a Partner](https://help.salesforce.com/s/articleView?id=slack.prm_pc_setup_partner_enable.htm&release=264.0.0&type=5 "To get started with Partner Connect, partner admins must first turn on the feature from Setup.")