---
schema_version: "1"
id: 59a830593014614ad4a4dc349debf0b6391c3852339c577ceee30dbcd241d682
title: Considerations for Using the Slack Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/slack/264-0-0/pardot_slack_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=slack.pardot_slack_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d9f3efefb1c9fe6e1e6d59b8704a897873a5ce2abddae9688a9058b4c75ec6dd
description: Keep these considerations in mind when setting up and using the Slack integration.
products:
  - Slack
  - Cross Cloud
release: "264"
---
# Considerations for Using the Slack Integration

Keep these considerations in mind when setting up and using the Slack integration.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Account Engagement Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Slack (where approved by a workspace admin)</td></tr></tbody></table>

- To install the Account Engagement app and complete the connector setup requires a Slack workspace admin, a Salesforce admin, and an Account Engagement admin.
- The Slack connector requires a verified Salesforce Connector.
- To set up the integration, first enable Slack in Salesforce and assign the Connect Salesforce with Slack permission to your Slack workspace admin.
- The Slack connector setup is available only in Account Engagement Lightning App. If you’re not using the Lightning app, [download the Account Engagement Lightning App Implementation Guide](https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/pardot_lightning_app_implementation_guide.pdf) and enable it for your org.
- You can connect one Slack workspace and add up to 10 Slack channels.
- The Slack connector supports only public Slack channels.
- The completion action to notify a Slack channel is available for Account Engagement forms, form handlers, file downloads, custom redirects, and page actions. It’s also available for classic and enhanced emails.
- Each custom message can have up to 3,000 characters, including the field values automatically populated with Account Engagement data. Messages that are longer than 3,000 characters don’t render in Slack.