---
schema_version: "1"
id: 50221e3b2184814920583b08a02be47a758a31b26e7b490f8c08594be8352223
title: Use AI Tools for Volunteer Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/volunteer_mgmt_ai_tools.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_ai_tools.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2b762686bbb093a7268cacbcef7aad412e7526bddf7b86e45b00f67e3f45e346
description: Set up, configure, and populate Volunteer Management by using headless operations with an AI agent. Work from the command line or another agent channel to manage volunteer programs without navigating the Salesforce UI.
products:
  - Nonprofit
release: "264"
---
# Use AI Tools for Volunteer Management

Set up, configure, and populate Volunteer Management by using headless operations with an AI agent. Work from the command line or another agent channel to manage volunteer programs without navigating the Salesforce UI.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with: <strong>Enterprise</strong>, <strong>Unlimited</strong>, <strong>Developer</strong>, and <strong>Agentforce 1</strong> Nonprofit editions with a Volunteer Management license.</td></tr></tbody></table>

AI agents can set up Volunteer Management, assign permissions, plan a program structure, and create records. The agent uses skills that encode domain knowledge about the Volunteer Management data model, configuration patterns, and best practices. It guides you through decisions, recommends the right level of complexity for your programs, and creates records after you confirm the plan.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:25%">
        <col style="width:41.66666666666667%">
        <col style="width:33.33333333333333%">
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      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d18466e76">Business Goal</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d18466e79">Workflow Summary</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d18466e82">Capabilities</th>
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      <tbody>
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          <td data-label="Business Goal" class="slds-cell-wrap" style="vertical-align:top;" headers="d18466e76 ">Turn on Volunteer Management, plan a program structure, and create records without
            navigating the Salesforce UI.</td>

          <td data-label="Workflow Summary" class="slds-cell-wrap" style="vertical-align:top;" headers="d18466e79 ">An admin or SI partner asks the agent to set up Volunteer Management. The agent enables
            the module, assigns permissions, interviews you about your programs, recommends a record
            structure, and creates records in the correct order. See <a href="https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_ai_tools_setup.htm&amp;release=264.0.0&amp;type=5" title="Admins and SI partners ask an agent to turn on Volunteer Management, assign permissions, plan a volunteer program structure, and create records. Work from the command line or another agent channel to go from a blank org to an operational volunteer program.">Volunteer Management AI Tools Considerations</a>.</td>

          <td data-label="Capabilities" class="slds-cell-wrap" style="vertical-align:top;" headers="d18466e82 ">
            <ul>
              <li>Claude Code with the Salesforce CLI</li>

              <li>Agentforce Vibes</li>

              <li><a href="https://developer.salesforce.com/docs/platform/hosted-mcp-servers/guide/headless-360-mcp.html" target="_blank">Headless 360 MCP Server (Beta)</a></li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>

- **[Volunteer Management AI Tools Considerations](https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_ai_tools_setup.htm&release=264.0.0&type=5)**  
    Admins and SI partners ask an agent to turn on Volunteer Management, assign permissions, plan a volunteer program structure, and create records. Work from the command line or another agent channel to go from a blank org to an operational volunteer program.
- **[Set Up Volunteer Management with AI Tools](https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_ai_tools_setup_task.htm&release=264.0.0&type=5)**  
    Use these steps to set up and configure Volunteer Management by using Claude Code or Agentforce Vibes.
- **[Volunteer Management AI Skills Reference](https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_ai_tools_setup_ref.htm&release=264.0.0&type=5)**  
    Use these skills to set up and configure Volunteer Management by using an AI agent.