---
schema_version: "1"
id: fdc7058d753a49484a16bdbc41a8b2fd39333e15d05af4b582a19c43fcd930cb
title: Manage Volunteers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/v4s_track_vols.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.v4s_track_vols.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: adafefe88880d22940c70d1854538e1e3c3b7fe8e406a09e8e0a2665fc8cf5df
description: Understand which objects you use to manage volunteers and how to set up people, skills, and shifts. Access prebuilt reports and dashboards that show your organization’s volunteering activities.
products:
  - Nonprofit
release: "264"
---
# Manage Volunteers

Understand which objects you use to manage volunteers and how to set up people, skills, and shifts. Access prebuilt reports and dashboards that show your organization’s volunteering activities.

- **[Track and Identify Your Volunteers](https://help.salesforce.com/s/articleView?id=sfdo.v4s_user_track.htm&release=264.0.0&type=5)**  
    In Volunteers for Salesforce, Contact records are highly important because they are used to track all of your volunteers—active, inactive, and prospective. Each Contact record contains a volunteer's phone, email, and address, their special skills, the days and times they're available to volunteer, their volunteer status, and a Volunteer Hours related list where you can see how many hours they've committed to your organization.
- **[Manage, Track, and Assign Volunteers](https://help.salesforce.com/s/articleView?id=sfdo.v4s_user_manage_volunteers.htm&release=264.0.0&type=5)**  
    There are multiple ways to assign volunteers to Shifts, including allowing volunteers to sign up directly from your website (more on that in Sign Up for a Job Shift.) You can also sign up volunteers yourself by assigning them to Shifts in Volunteers for Salesforce.
- **[Track Volunteer Participation with Reports and Dashboards](https://help.salesforce.com/s/articleView?id=sfdo.v4s_user_reports_dashboards.htm&release=264.0.0&type=5)**  
    Volunteers for Salesforce includes reports and dashboards that provide a ton of useful information about your volunteer program. You can use these reports and dashboards to analyze volunteer trends so that you can decide where to focus your volunteer efforts. Volunteers for Salesforce includes more than 25 reports and one dashboard.