---
schema_version: "1"
id: b955ac23ec1fb4eac4d53dda6a793f1191e1fbadcb2221d852d9dfccbc3bf7b1
title: Student Success Hub Support Models
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_support_models.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_support_models.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 652f497aa791e11db7b909270d4ce1869fc50c9e669c011b59274118a9acc75c
description: Understand how Student Success Hub helps you support students. Success Teams focus on making students successful, while Support Pools focus on specific subjects. And queues help you manage appointments efficiently when students want to connect with your staff.
products:
  - Nonprofit
  - Education
release: "264"
---
# Student Success Hub Support Models

Understand how Student Success Hub helps you support students. Success Teams focus on making students successful, while Support Pools focus on specific subjects. And queues help you manage appointments efficiently when students want to connect with your staff.

- **[Get Started with Support Models](https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_support_models.htm&release=264.0.0&type=5)**  
    Learn the many ways that Student Success Hub helps you support students.
- **[Student Success Hub Teams](https://help.salesforce.com/s/articleView?id=sfdo.ssh_success_teams.htm&release=264.0.0&type=5)**  
    Set up Success Teams and manage their members.
- **[Student Success Hub Support Pools](https://help.salesforce.com/s/articleView?id=sfdo.ssh_support_pools.htm&release=264.0.0&type=5)**  
    Set up Support Pools and add them to your student portal.
- **[Student Success Hub Queues](https://help.salesforce.com/s/articleView?id=sfdo.ssh_queuing.htm&release=264.0.0&type=5)**  
    Set up queue management, customize it for your students, and learn how to create virtual waiting rooms for students.