---
schema_version: "1"
id: 047a72b8c11fd07732c6d3214631a1cdbb33cd316d5bda2aa3147d34244a19cb
title: Support Staff Reports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_setup_reporting_support_staff.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_reporting_support_staff.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 163a3ef5196397d40c358a03601a484c1119ab52d25037ee77904865c28cb60f
description: Explore sample support staff reports and a dashboard that come with Student Success Hub.
products:
  - Nonprofit
  - Education
release: "264"
---
# Support Staff Reports

Explore sample support staff reports and a dashboard that come with Student Success Hub.

Student Success Hub provides a sample dashboard and a set of underlying sample reports and custom report types that help support staff see trends around student needs and offer insight into their workloads. Install the reports and dashboard from the Installation Manager and then customize them for your school or institution.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42479e50">
              <p style="margin-bottom:0;">Type of Item</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42479e56">
              <p style="margin-bottom:0;">Name</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42479e62">
              <p style="margin-bottom:0;">Description</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42479e68">
              <p style="margin-bottom:0;">Included with</p>
            </th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Activities category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Appointment records.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Activities category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Appointments with Attendees</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Appointments with at least one related Appointment Attendees record.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Other Reports category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Cases with Alerts for Support</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Student Record Cases with at least one related support Alert.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Activities category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Cases with Case Teams</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Cases with related Case Team Member records.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Activities category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Cases without Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Cases without related Appointment records.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Accounts &amp; Contacts category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Contacts with Course Offerings with Course Connect</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Contacts with related Course Offerings and related Course Connections.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Custom report type (in the Activities category)</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Success Plans with Activities</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Identifies Success Plans with at least one related Activities record.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Dashboards folder</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">SSH Support Staff Dashboard</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Contains the sample dashboard.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample dashboard</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">SSH Sample Support Staff Dashboard</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">See how effectively support staff reach students and how students are performing across key indicators.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Reports folder</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">SSH Sample Support Staff Reports</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Contains sample reports on appointments, Success Plans, Alerts, Cases, courses, and attendance.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Appointments over Time</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The number of appointments I've had with students during a date range.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Appointments Averaged over Time</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The number of appointments I've had with students, averaged by week.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Upcoming Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The number of appointments scheduled with me in the next 7 days.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Appointment Totals Across Date Ranges</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The number of appointments I've had with students this year compared to last year.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Appointment Topics</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The topics I've discussed with students during appointments.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Students Who Missed Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Students who were no-shows or who cancelled appointments with members of my team.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Students with No Current Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Students supported by my team who don't have any Appointment records in the current calendar quarter.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Upcoming Appointment Topics</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The topics I will discuss with students during appointments in the next 7 days.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Team's Upcoming Appointments</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Appointments scheduled between students and my team in the next 7 days.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Open and Overdue Success Plan Tasks</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Sums of all open and overdue Tasks in open Success Plans in my caseload, grouped by Success Plan.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Overdue Tasks in My Success Plans</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Overdue Tasks in all open Success Plans in my caseload, grouped by student.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Open vs. Overdue Success Plan Tasks</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Sums of all, open, and overdue Tasks in open Success Plans, grouped by Success Plan owner.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Average Time to Close My Alerts</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The average number of days it takes for Alerts that I own to close, by record type.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Alerts over Time</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The total number of Alerts that I own by month, based on Created Date.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Students with Open Alerts</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Students supported by my team who have open Alerts.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Open Alerts Older Than 14 Days</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The number of open Alerts that were created more than 14 days ago, grouped by record type.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Average Time to Close Queue Cases</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The average number of days it takes for my team's Support Queue Cases to close, by Case owner.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Students' Open Cases by Type</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The statuses of open Cases related to my students, grouped by Case record type.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Students with Open Cases</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">The details of open Cases for students in my caseload, grouped by student.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">My Students Not Enrolled Next Term</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Students in my caseload who don't have any Course Connection records for the next term.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Type of Item" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e50 ">
              <p style="margin-bottom:0;">Sample report</p>
            </td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e56 ">
              <p style="margin-bottom:0;">Students with Excessive Absences</p>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e62 ">
              <p style="margin-bottom:0;">Students who have more than 3 absences in the last 7 days.</p>
            </td>

            <td data-label="Included with" class="slds-cell-wrap" style="vertical-align:top;" headers="d42479e68 ">
              <p style="margin-bottom:0;">Higher ed, K-12</p>
            </td>

          </tr>
        </tbody>
      </table>