---
schema_version: "1"
id: 193eb045f40f47905c5c4518b080d54cf4a16e772bc8d2de814a14c613411a5a
title: Meet Student Success Hub
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_setup_learn_meet.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_learn_meet.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e52c5acbcc632c22d9267084c7722c3d6db41ef7c27de3ae88ec43c1bb552e67
description: Provide an equitable, unified, and collaborative student support experience.
products:
  - Nonprofit
  - Education
release: "264"
---
# Meet Student Success Hub

Provide an equitable, unified, and collaborative student support experience.

At Valley School District, high school counselor Devi Gill's job has never been more challenging. A year of remote learning required her to coordinate the delivery of books, tablet devices, and Wi-Fi hotspots to students such as Elijah, who lives with his grandmother, and to help seniors with college applications from a distance.

![Counselor Devi Gill delivers books to student Elijah as part of a Student Success Hub Success Plan](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-student_success_hub-264-0-0-production-enus/b7ac11a0-381d-499e-afd5-05e856602032/student_success_hub/images/ssh_meet_illo.png)

Over at Callaras University, academic advisor Adrian Morges is busy, too. When he checked his email this morning, he saw that one student rescheduled an appointment to talk about degree planning, and he's meeting with two students later in the day.

- At 10 AM: Stephanie, a sophomore, hasn't registered for next semester's classes. She's dragging her feet and questioning her choice of major.
- At 2 PM: Stuart, a transfer student, needs a plan to get back on track after a year of health and financial issues hurt his academic performance.

Luckily for Devi and Adrian, their educational institutions use Student Success Hub, providing them a robust set of tools to impart equitable, unified, and collaborative support to their students.

With Student Success Hub in K-12 schools, teachers, counselors, and other support staff such as Devi:

- Have the data they need to support students—grades, notes, pending tasks, deadlines—all in one place.
- Can easily collaborate to identify and deliver assistance to students by using personalized Success Plans.
- Are alerted to students who need support based on the ABCs: attendance, behavior, and courses.
- Can securely track tasks, interactions, and services provided to students and measure the impact of interventions and programs.

With Student Success Hub in higher education, support staff can make use of all these features and use additional tools to foster focused conversations with students about educational success. Counselors, coaches, advisors, and other higher ed support staff like Adrian can:

- Schedule and manage in-person, phone, and virtual appointments with students in just a few clicks.
- Create and manage Alerts especially for college and university students, such as for academics, careers, financial aid, and housing.
- Assign tasks directly to students to help them achieve a goal or reach a milestone.
- Communicate with students by using a dedicated portal, where students can see who's on their success team, schedule appointments for support services, and stay on top of their assigned tasks.

Student Success Hub empowers educators to provide proactive and personalized support to every Elijah, Stephanie, and Stuart in their care.