---
schema_version: "1"
id: 15f492b9275572a3349ca4e5e71866028d4b0ebdc021b97f726df1637f527c55
title: Restrict Data Processing for Student Success Hub
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_restrict_data_processing.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_restrict_data_processing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 907e729e33a77abf8b972c91ba3b49fb79c5f44fb1c1148d954169b460c431a9
description: Learn how to restrict or limit data access and processing in Student Success Hub.
products:
  - Nonprofit
  - Education
release: "264"
---
# Restrict Data Processing for Student Success Hub

Learn how to restrict or limit data access and processing in Student Success Hub.

- **[Restrict Data Processing](https://help.salesforce.com/s/articleView?id=sfdo.ssh_restrict_data_processing.htm&release=264.0.0&type=5)**  
    To comply with certain data protection and privacy regulations, you may be required to restrict certain of your constituents' data within Salesforce, including for Student Success Hub.

## Restrict Data Processing

To comply with certain data protection and privacy regulations, you may be required to restrict certain of your constituents' data within Salesforce, including for Student Success Hub.

We offer the following examples of common requests and considerations to help you plan how best to honor constituent requests around restrictions of data processing. These are only suggestions for your review, and not guaranteed steps for ensuring compliance with any legal rule.

Keep in mind that addressing constituent requests, including those provided for under the GDPR, can be challenging. A one-size-fits-all strategy may not always work, and you may need to adjust your approach when balancing organizational needs and legal obligations. For example, if exporting personal data to satisfy a GDPR data portability request may violate someone else’s rights, you might consider narrowing the fields in scope rather than exporting all data. If deleting personal data to satisfy a GDPR erasure request may conflict with other requirements around record preservation, you might consider anonymizing certain fields rather than wholesale deletion.

As always, there are pros and cons to each approach, including legal and business impacts and risks, and you are responsible for your own compliance obligations in your use of the Salesforce Services and Salesforce.org applications. You should work with your advisors, including legal counsel, to determine whether you are covered under a legal requirement, and come up with a compliance plan that’s best for your organization.

Salesforce resources:

- [Restriction of Processing: Restrict How to Process Personal Data](https://help.salesforce.com/articleview?id=restriction_of_processing.htm&type=5)
- [Export Backup Data](https://help.salesforce.com/articleview?id=admin_exportdata.htm&type=5)
- [Export results of SOQL query from workbench](https://help.salesforce.com/articleview?id=000205697&type=1)
- [Export Data with Data Loader](https://developer.salesforce.com/docs/atlas.en-us.208.0.dataloader.meta/dataloader/exporting_data.htm)

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-student_success_hub-264-0-0-production-enus/b7ac11a0-381d-499e-afd5-05e856602032/images/icon_important.png)

Important Remember to review both Salesforce Platform documentation AND Salesforce.org product-specific documentation. In addition to the information in this table, review:

- [Restrict Data Processing for Sales Cloud](https://help.salesforce.com/articleview?id=restriction_of_processing_sales.htm&type=5)
- [Restrict Data Processing for Salesforce Platform](https://help.salesforce.com/articleview?id=restriction_of_processing_platform.htm&type=5)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
          <colgroup>
            <col style="width:40%">
            <col style="width:20%">
            <col style="width:40%">
          </colgroup>
          <thead class="slds-text-title_caps ">
            <tr class="">
              <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15652e147">Common Constituent Request</th>
              <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15652e150">Actions to Consider</th>
              <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15652e153">Things to Consider</th>
            </tr>
          </thead>
          <tbody>
            <tr class="">
              <td data-label="Common Constituent Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e147 ">A constituent has reported that the
                personal data you have on file for her is inaccurate. Because of
                those errors, she wants you to stop processing her data until you’ve
                verified the data’s accuracy. </td>

              <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e150 ">
                <a href="https://help.salesforce.com/articleview?id=exporting_data.htm&amp;type=5&amp;language=en_us" target="_blank">Export Data</a>
              </td>

              <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e153 ">
                <p>Export the constituent’s data to retain
                  it. Then, delete her data from Salesforce. </p>
                <p style="margin-bottom:0;">Work with your constituent to verify the data’s accuracy. Then,
                  get her approval to resume processing her data.</p>
              </td>

            </tr>
            <tr class="">
              <td data-label="Common Constituent Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e147 ">A student has been suspended. He asked
                that you keep his data because he’s involved in a legal proceeding
                that might require the data but does not want you to process the
                data.</td>

              <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e150 ">
                <a href="https://help.salesforce.com/articleview?id=exporting_data.htm&amp;type=5&amp;language=en_us" target="_blank">Export Data</a>
              </td>

              <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d15652e153 ">Export the student’s data to retain it.
                Then, delete his data from Salesforce.</td>

            </tr>
          </tbody>
        </table>