---
schema_version: "1"
id: 3eff7e8e48b98e10629162b3ce214d9fd6b37c7e2917321dceb2f41a9a87b800
title: Student Success Hub Queues
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_queuing.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_queuing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 968ed8edb58b0b8d9f5af91abdaf84c348e7d29d2c07b2cacd6baaabb38c1a78
description: Set up queue management, customize it for your students, and learn how to create virtual waiting rooms for students.
products:
  - Nonprofit
  - Education
release: "264"
---
# Student Success Hub Queues

Set up queue management, customize it for your students, and learn how to create virtual waiting rooms for students.

- **[Set Up Queue Management](https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_queue.htm&release=264.0.0&type=5)**  
    Complete these tasks to get queue management up and running in your Student Success Hub org.
- **[Manage Queues (Support and Front-Desk Staff)](https://help.salesforce.com/s/articleView?id=sfdo.ssh_user_queue_manage.htm&release=264.0.0&type=5)**  
    Learn how to guide students through a queue while they wait to meet with a support staff member.
- **[Set Up a Queue Waiting Room](https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_queue_waiting_rooms.htm&release=264.0.0&type=5)**  
    Complete these tasks to get a queue waiting room up and running in your Student Success Hub org.
- **[Manage a Queue Waiting Room (Support and Front-Desk Staff)](https://help.salesforce.com/s/articleView?id=sfdo.ssh_user_queue_wait_room_manage.htm&release=264.0.0&type=5)**  
    Learn how to open a queue waiting room and use it to manage students who drop by for an appointment.
- **[Set Up a Virtual Queued Support Experience](https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_queue_virtual.htm&release=264.0.0&type=5)**  
    Complete these tasks to allow students to check in to a virtual queue waiting room and join a web meeting for a fully remote support appointment.