---
schema_version: "1"
id: f3d61f686cf908984d48b3e81b68ecb5aae853e2aca9446e39aeaf448d6f1c97
title: Support Your Donors by Responding Quickly to Requests
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/rn_npc_fr_support_your_donors.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.rn_npc_fr_support_your_donors.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 61f6a0ff371420ed5bcaaa57f0908488ee0053766fd8d4fa36e66c050f4ba503
description: Support your donors with fast action on their requests in the Donor Support console. Review the timeline for a quick view of the requests, such as for changing commitment schedules and pausing or resuming a commitment.
products:
  - Education
release: "264"
---
# Support Your Donors by Responding Quickly to Requests

Support your donors with fast action on their requests in the Donor Support console. Review the timeline for a quick view of the requests, such as for changing commitment schedules and pausing or resuming a commitment.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-sfdo_release_notes_238_246-264-0-0-production-enus/830d4be9-0622-467c-a27f-f6b75050abf0/images/icon_note.png)

Note

This release is in preview. Features described in this document don't become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can't guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features. Linked documentation might not include the new features or the links in these release notes might not work yet.

**Where**: These features apply to Lightning Experience in Enterprise, Unlimited, and Developer editions where Fundraising is enabled.

**Who**: Users with the FundraisingAccess permission set and the Fundraising\_User or Fundraising\_Admin permission set group can access the Donor Support console.