--- schema_version: "1" id: b979fdac3e7839b2e176d1821fb99f6daadb77294a9ec7f2ffecfa8ff1a63845 title: Salesforce Fundamentals for NPSP collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/npsp_salesforce_fundamentals.md canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 9b5110c70598b1795cd1b5c1643ddd8b09b91c6f55d46994157e5a294ef0d7b2 description: Learn about the various ways to get help learning and using NPSP. products: - Nonprofit release: "264" --- # Salesforce Fundamentals for NPSP Learn about the various ways to get help learning and using NPSP. - **[Get Started: Salesforce Fundamentals for Nonprofits](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** For nonprofits with limited resources, figuring out how to get started with the powerful Salesforce platform can feel overwhelming. But don't worry! We're here to help. - **[Fundamentals for Nonprofits](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** There are so many ways to learn about Salesforce. How you approach it depends on your learning style and preferences. Want to learn online on your own time? Try Trailhead. Want to read through detailed documentation, get one-on-one assistance, or talk to your peers? We've got you covered on all fronts! We have an amazing collection of resources below designed to help you get started & be successful with Salesforce. - **[Trailhead](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** Trailhead is the free, interactive and fun way to learn Salesforce. Learning paths called "trails" take you through the building blocks of the Salesforce platform. Start with these trails designed specifically to teach you how to use Nonprofit Success Pack at your nonprofit. - **[Documentation](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** The Knowledge base is a great place learn about the Nonprofit Success Pack and Salesforce. Learn about a few key articles to help deepen your understanding the NPSP product and how to use it. - **[Get One-on-One Assistance](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** Know who to reach out to for all your questions about Salesforce and Nonprofit Success Pack. - **[Talk to Your Peers](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** Sometimes the best way to learn is by talking to people who "get you." We highly recommend joining the Getting Started group in the Trailblazer Community. For people who are new to Salesforce, this is the best place to search for answers and ask questions. - **[Attend an Event](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** Keep an eye on the Customer Success calendar to stay in the loop on the latest events and webinars. You can filter by region and time zone and find events that work for you. - **[Get Official Salesforce Training](https://help.salesforce.com/s/articleView?id=sfdo.npsp_salesforce_fundamentals.htm&release=264.0.0&type=5)** If you know that the only way you'll learn Salesforce is by sitting in a classroom and having a teacher check your work, don't worry -- we've got resources for you! There are a lot of training and certification options. ## Get Started: Salesforce Fundamentals for Nonprofits For nonprofits with limited resources, figuring out how to get started with the powerful Salesforce platform can feel overwhelming. But don't worry! We're here to help. ## Fundamentals for Nonprofits There are so many ways to learn about Salesforce. How you approach it depends on your learning style and preferences. Want to learn online on your own time? Try Trailhead. Want to read through detailed documentation, get one-on-one assistance, or talk to your peers? We've got you covered on all fronts! We have an amazing collection of resources below designed to help you get started & be successful with Salesforce. ## Trailhead Trailhead is the free, interactive and fun way to learn Salesforce. Learning paths called "trails" take you through the building blocks of the Salesforce platform. Start with these trails designed specifically to teach you how to use Nonprofit Success Pack at your nonprofit. [_Trailhead:_ Explore Nonprofit Success Pack](https://trailhead.salesforce.com/en/content/learn/trails/explore-nonprofit-success-pack) [_Trailhead:_ Fundraise with Salesforce for Nonprofits](https://trailhead.salesforce.com/en/content/learn/trails/fundraise-with-nonprofit-success-pack-npsp) [_Trailhead:_ Manage Programs with Salesforce for Nonprofits](https://trailhead.salesforce.com/en/content/learn/trails/manage-programs-with-nonprofit-cloud) [_Trailhead:_ Engage Constituents with Salesforce for Nonprofits](https://trailhead.salesforce.com/en/content/learn/trails/engage-constituents-with-nonprofit-cloud) [_Trailhead:_ Administer the Nonprofit Success Pack](https://trailhead.salesforce.com/en/content/learn/trails/nonprofit_fundraising) ## Documentation The Knowledge base is a great place learn about the Nonprofit Success Pack and Salesforce. Learn about a few key articles to help deepen your understanding the NPSP product and how to use it. - [Nonprofit Success Pack Documentation](https://help.salesforce.com/s/articleview?id=sfdo.nonprofit_success_pack.htm) - [How the Import Process Works](https://help.salesforce.com/s/articleview?id=sfdo.npsp_how_process_works.htm) - [Which Version of NPSP Am I Using?](https://help.salesforce.com/s/articleview?id=sfdo.npsp_which_version_am_i_using.htm) If you're interested in other topics, use search to find more documentation. ## Get One-on-One Assistance Know who to reach out to for all your questions about Salesforce and Nonprofit Success Pack. _**Account Executive**_ If you have questions about your Salesforce product, or are interested in other Salesforce products, you can contact your Account Executive. Log into your org to [find your Account Executive](https://www.salesforce.com/campaign/your-account/). _**Consulting Partner**_ If you know you need major implementation support, we highly recommend hiring a consulting partner. Most partners include training hours in their scope of work, in which they teach you how to manage your Salesforce org on your own. Check out the Salesforce.org website to [Find a Certified Consulting Partner](https://www.salesforce.org/nonprofit/find-partner/). **_Ask an Expert_** This program lets customers ask a Salesforce employee product adoption, best-practice and how-to questions live. Find upcoming Ask An Expert sessions on the [Customer Success Event Calendar](https://pages.mail.salesforce.com/cloud-services/event-calendar#&product=.educationcloud%2c.nonprofitcloud). _**Technical Support**_ If you have a specific question about your Salesforce org, you can see [How to Create a Case on Salesforce Help](https://help.salesforce.com/s/articleview?id=000393090&type=1). Every Salesforce.org customer has access to a Standard Success Plan which includes access to Standard Support. _**Premier Success**_ If you would like more than just standard support, and want access to more 1:1 resources, you may be interested in purchasing a [Premier Success](https://www.salesforce.com/services/success-plans/overview/premier-success-plans/) plan. For more information about pricing for Premier Success, please reach out to us via the [Contact Me](https://www.salesforce.org/contact-us/) form. _**Pro Bono**_ Salesforce.org's Pro Bono Program matches nonprofits with Salesforce professionals to help them with specific Salesforce challenges. Check out our website to [Apply for Pro Bono Services](https://www.salesforce.org/volunteers/probono/). ## Talk to Your Peers Sometimes the best way to learn is by talking to people who "get you." We highly recommend joining the Getting Started group in the Trailblazer Community. For people who are new to Salesforce, this is the best place to search for answers and ask questions. See [Salesforce.org Get Started Hub](https://trailhead.salesforce.com/trailblazer-community/groups/0f94s000000khifsae). ## Attend an Event Keep an eye on the Customer Success calendar to stay in the loop on the latest events and webinars. You can filter by region and time zone and find events that work for you. See [Customer Success calendar](https://cloud.mail.salesforce.com/event-calendar/#&product=.nonprofitcloud%2c.educationcloud). ## Get Official Salesforce Training If you know that the only way you'll learn Salesforce is by sitting in a classroom and having a teacher check your work, don't worry -- we've got resources for you! There are a lot of training and certification options. - [Training & Certification Options for Salesforce.org Customers](https://help.salesforce.com/s/articleview?id=sfdo.sfdo_salesforce_training_certification_options.htm) - [Training Path for New Salesforce Sys Admin](https://help.salesforce.com/s/articleview?id=sfdo.sfdo_getting_started_training_path_for_a_salesforce_sys_admin.htm)