---
schema_version: "1"
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title: Nonprofit Cloud Agents
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/npc_agents.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.npc_agents.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6c83e46f92ab952542a7cb4ed5f906848d3231701b361d359fbc38ec8c17b11d
description: Learn about the Agentforce agents that are available for fundraising, volunteer management, and program management.
products:
  - Nonprofit
release: "264"
---
# Nonprofit Cloud Agents

Learn about the Agentforce agents that are available for fundraising, volunteer management, and program management.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Nonprofit Cloud and Einstein for Nonprofits licenses enabled.</td></tr></tbody></table>

Philanthropic Research Topics in Agentforce

Use Philanthropic Research subagents in Agentforce to optimize your philanthropic engagement and research efforts. Use these insights to tailor outreach, build personalized engagement strategies, and foster deeper relationships with donors and increase their loyalty. See [Philanthropic Research Subagents in Agentforce](https://help.salesforce.com/s/articleView?id=sfdo.fundraising_philanthropic_research_topics_in_agentforce.htm&language=en_US).

Volunteer Management Agent

Efficiently manage volunteer shifts and initiatives, reducing administrative tasks and improving engagement. Access the Shift Capacity & Coverage subagent in the Agent Builder to identify unfilled shifts and find the most suitable volunteers to fill them. See [Volunteer Management Agent](https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_agent.htm&release=264.0.0&type=5 "Efficiently manage volunteer shifts and initiatives, reducing administrative tasks and improving engagement. Access the Shift Capacity and Coverage topic in the Agent Builder to identify unfilled shifts and find suitable volunteers to fill them.").

Participant Management Agentforce Agent

Create an Agentforce agent to help case managers and program staff record benefits, create tasks, and update goals for participants. Name your agent, define its role, and keep a record of conversations to review agent behavior. Add the Participant Management subagent to streamline documentation and record keeping tasks. See [Participant Management Agent](https://help.salesforce.com/s/articleView?id=ind.prog_case_mgmt_prog_mgmt_participant_management_agent.htm&language=en_US).

Donor Support Agent

Fulfill donor requests to pause, resume, close, or update the amount of their existing gift commitments with recurring schedules in an Experience Cloud site. Access the Manage Gift Commitments subagent on the Agentforce Builder to help donors manage their gift commitments. See [Donor Support Agent](https://help.salesforce.com/s/articleView?id=sfdo.fundraising_donor_support_agent.htm&language=en_US).

Donor Engagement Agent

Capture and preserve donor relationship notes for major giving officers. Convert raw notes into structured interaction summaries and follow-up tasks so that you never lose critical donor intelligence. See [Donor Engagement Agent](https://help.salesforce.com/s/articleView?id=sfdo.fundraising_agent_donor_engagement.htm&language=en_US).

SEE ALSO:

- [Design and Implement Agents](https://help.salesforce.com/s/articleView?id=ai.copilot_intro.htm&language=en_US)