--- schema_version: "1" id: c15246a540e8bfb88014cf448a0f8f8d91b163427fbaae597cd2d83bdb569364 title: Nonprofit Cloud collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/nonprofit_cloud.md canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.nonprofit_cloud.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 615bee121e1cba8f12fed5cc83c878a7a48df85c5988a562622e0715835162f2 description: Nonprofit Cloud includes Case Management, Program Management, Fundraising, and Outcome Management and is your one-stop-shop for features that use the power of the Salesforce platform. products: - Nonprofit release: "264" --- # Nonprofit Cloud Nonprofit Cloud includes Case Management, Program Management, Fundraising, and Outcome Management and is your one-stop-shop for features that use the power of the Salesforce platform. Nonprofit Cloud is a purpose-built platform designed for nonprofits, charities, social housing associations, and social businesses to integrate funding, program delivery, and impact measurement. Nonprofit Cloud offers capabilities that unify fundraising, case management, outcome tracking, grantmaking, and constituent management. Also, the platform supports interaction summaries for permanent notes, and management tools for volunteers, care plans, and case referrals. Use generative AI to optimize your program management, volunteer operations, and fundraising drives. Intelligent AI agents automate workflows, enabling your team to boost productivity and achieve greater impact. - **[What's Included in Nonprofit Cloud](https://help.salesforce.com/s/articleView?id=sfdo.npc_whats_included_in_nonprofit_cloud.htm&release=264.0.0&type=5)** Nonprofit Cloud unifies tools for fundraising, program and case management, outcome management, and, optionally, grantmaking. Each of these tools builds on Salesforce’s platform and other shared features. - **[Create a Nonprofit Cloud Trial Org](https://help.salesforce.com/s/articleView?id=sfdo.npc_create_nonprofit_cloud_trial_org.htm&release=264.0.0&type=5)** Get experience with Nonprofit Cloud in a full-featured trial experience. - **[Einstein Copilot in Nonprofit Cloud (Beta)](https://help.salesforce.com/s/articleView?id=sfdo.npc_einstein_copilot.htm&release=264.0.0&type=5)** Bring the power of generative AI and conversational AI to fundraising with Einstein Copilot. Ask Einstein Copilot to use data in your Salesforce org to produce draft gift proposals. - **[Einstein Generative AI in Nonprofit Cloud (Beta)](https://help.salesforce.com/s/articleView?id=sfdo.npc_einstein_generative_ai_in_nonprofit_cloud.htm&release=264.0.0&type=5)** Use the power of generative AI to support common tasks in Nonprofit Cloud. Ask Einstein to use data in your Salesforce org to produce a variety of summaries and a streamlined version of grant applications for review by the board members. - **[Nonprofit Cloud Setup](https://help.salesforce.com/s/articleView?id=sfdo.npc_set_up_nonprofit_cloud_parent.htm&release=264.0.0&type=5)** Complete prerequisites for Nonprofit Cloud and turn on the features you want to use to manage fundraising, programs, case referrals, care plans, outcomes, and volunteers. - **[Agentforce for Nonprofit Cloud](https://help.salesforce.com/s/articleView?id=sfdo.npc_ai_agentforce_for_nonprofit_cloud.htm&release=264.0.0&type=5)** Use the power of generative AI to manage your fundraising initiatives, volunteer programs, and program management. AI agents streamline processes and help your team work more efficiently. - **[Fundraising in Nonprofit Cloud](https://help.salesforce.com/s/articleView?id=sfdo.npc_fundraising_in_nonprofit_cloud.htm&release=264.0.0&type=5)** Use Nonprofit Cloud and Fundraising to support the development and fundraising operations in your nonprofit organization. - **[Get Started with Program Management and Case Management](https://help.salesforce.com/s/articleView?id=sfdo.npc_pm_get_started.htm&release=264.0.0&type=5)** Use Program Management to increase productivity, eliminate data silos, and empower staff who manage and deliver programs to make timely decisions. Enable Case Management to equip your team with tools for intake, assessments, and guided care plans. Explore a trial org and learn about what's included, the recommended setup, and how to get ready for your implementation. - **[Outcome Management with Nonprofit Cloud](https://help.salesforce.com/s/articleView?id=sfdo.npc_outcome_management_with_nonprofit_cloud.htm&release=264.0.0&type=5)** Use Outcome Management to define your impact strategy or theory of change, collect your data, track your progress, and evaluate the effectiveness of your programs. - **[Nonprofit Cloud for Grantmaking](https://help.salesforce.com/s/articleView?id=sfdo.npc_nonprofit_cloud_for_grantmaking.htm&release=264.0.0&type=5)** Streamline the grant management process for both funders and applicants. Built on the Salesforce platform, Nonprofit Cloud for Grantmaking includes tools to give grants and manage your nonprofit work. - **[Volunteer Management](https://help.salesforce.com/s/articleView?id=sfdo.volunteer_mgmt_volunteer_management.htm&release=264.0.0&type=5)** Use Volunteer Management to streamline program management, enhance the volunteer experience, track hours, and report metrics. In Experience Cloud, create a portal to post opportunities for volunteers to browse, search, and sign up for volunteer opportunities.