---
schema_version: "1"
id: 7a25acaf4234484e3d6425de90649b038536590fd4fb9be2b3b1f8ef583d3a94
title: Uninstall K-12 Architecture Kit
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/k12_uninstall_eda.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b90a2e932412a2534ff1a89841e3fe5ce375cdd50d0b8cea80f8b4e9456cef94
description: Follow these steps to uninstall your app.
products:
  - Education
release: "264"
---
# Uninstall K-12 Architecture Kit

Follow these steps to uninstall your app.

- **[Uninstall the Product](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    We recommend that only Salesforce admins or implementation partners uninstall K-12 Architecture Kit. The uninstall process can take several hours or more to complete, and your users should not access Salesforce while you're uninstalling K-12 Architecture Kit.
- **[Back Up Your Data](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    When you uninstall a package, the process deletes all of its components, custom fields, and data from your Salesforce organization.
- **[Remove Profile Access to K-12 Architecture Kit](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    For the System Administrator profile and each custom profile, make sure that K-12 Architecture Kit isn't the default app.
- **[Delete the App](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    Delete the K-12 Architecture Kit app as part uninstalling the product.
- **[Delete Page Layouts for Standard Objects](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    You must delete the K-12 Architecture Kit page layouts.
- **[Remove Elements from Custom Layouts](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    If you have any K-12 Architecture Kit page elements (such as buttons or related lists) on non-K-12 Architecture Kit page layouts, you must remove them.
- **[Uninstall the Package](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    After you remove all K-12 Architecture Kit components, uninstall the package.
- **[Uninstall Record Types](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    Delete these K-12 Architecture Kit record types.
- **[Delete Behavior Management Support Process](https://help.salesforce.com/s/articleView?id=sfdo.k12_uninstall_eda.htm&release=264.0.0&type=5)**  
    Delete behavior management support processes as part of uninstalling K-12 Architecture Kit.

## Uninstall the Product

We recommend that only Salesforce admins or implementation partners uninstall K-12 Architecture Kit. The uninstall process can take several hours or more to complete, and your users should not access Salesforce while you're uninstalling K-12 Architecture Kit.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-k12_architecture_kit-264-0-0-production-enus/aa53d0d1-adc5-4af6-adb8-c34704f68202/images/icon_note.png)

Note If the uninstall process fails due to scheduled jobs, file a support ticket to disable them. For more information, go to [Create a Technical Support Case with Salesforce Support](https://help.salesforce.com/s/articleview?id=sfdo.sfdo_how_to_create_a_tech_support_case.htm).

## Back Up Your Data

When you uninstall a package, the process deletes all of its components, custom fields, and data from your Salesforce organization.

Be sure you understand the impact uninstalling K-12 Architecture Kit has on your org.

[Follow these directions](https://help.salesforce.com/s/articleview?id=xcloud.admin_exportdata.htm&type=5) to save a local copy of your data if you want to reimport that data to new custom fields.

## Remove Profile Access to K-12 Architecture Kit

For the System Administrator profile and each custom profile, make sure that K-12 Architecture Kit isn't the default app.

1. From Setup, enter Profiles in the Quick Find box and then select **Profiles**.
2. Click **System Administrator** and then click **Edit**.
3. For the K-12 Architecture Kit rows, make sure that Default is deselected. If it's selected, select a different default app. You can leave the K-12 Architecture Kit rows Visible.
4. Save your changes.
5. Repeat these steps for all custom profiles, including the ones that you aren't actively using.

## Delete the App

Delete the K-12 Architecture Kit app as part uninstalling the product.

1. From Setup, enter App in the Quick Find box and then select **App Manager**.
2. Next to K-12 Architecture Kit, click ![Show more options](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-k12_architecture_kit-264-0-0-production-enus/aa53d0d1-adc5-4af6-adb8-c34704f68202/resources-product/images/show_more_actions_icon.png) and then select **Delete**.
3. Click **Delete** again to confirm.

## Delete Page Layouts for Standard Objects

You must delete the K-12 Architecture Kit page layouts.

Sometimes, you'll need to assign or create a non-K-12 Architecture Kit page layout so that your standard objects still have an active page layout. Delete these K-12 Architecture Kit page layouts from the following objects:

 
| Object Name | Page Layout to Delete |
| --- | --- |
| Account | K12 Kit Academic Department Layout |
| Account | K12 Kit Academic Program Layout |
| Account | K12 Kit Educational Institution Layout |
| Account | K12 Kit Household Layout |
| Account | K12 Kit Organization Layout |
| Account | K12 Kit Sports Organization Layout |
| Case | K12 Kit Incident Layout |
| Case | K12 Kit Positive Behavior Layout |
| Contact | K12 Kit Faculty Staff Layout |
| Contact | K12 Kit Guardian Layout |
| Contact | K12 Kit Student Layout |

1. From Setup, click **Object Manager**.
2. Click the name of one of the objects listed in the table.
3. Click **Page Layouts**.
4. In the row for the page layout you want to delete, click ![Show more options](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-k12_architecture_kit-264-0-0-production-enus/aa53d0d1-adc5-4af6-adb8-c34704f68202/resources-product/images/show_more_actions_icon.png) and then select **Delete**.
5. Click **Delete** to confirm.
6. To replace the layout that you're deleting, select a non-K-12 Architecture Kit Page Layout. If there isn't another page layout listed in the Replace with Page Layout menu, you can [create one](https://help.salesforce.com/apex/htviewhelpdoc?id=customize_layoutcreate.htm&language=en_US). If you do so, don't copy the layout from an existing K-12 Architecture Kit layout, but create one from scratch.
7. Click **Replace**.
8. Repeat these steps for each page layout listed in the table.

## Remove Elements from Custom Layouts

If you have any K-12 Architecture Kit page elements (such as buttons or related lists) on non-K-12 Architecture Kit page layouts, you must remove them.

## Uninstall the Package

After you remove all K-12 Architecture Kit components, uninstall the package.

1. From Setup, enter Installed Packages in the Quick Find box, then click **Installed Packages**.
2. Click **Uninstall** next to the package name.
3. Select the checkbox next to **Yes, I want to uninstall this package and permanently delete all associated components**.
4. Click **Uninstall**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-k12_architecture_kit-264-0-0-production-enus/aa53d0d1-adc5-4af6-adb8-c34704f68202/images/icon_note.png)

Note If the uninstall doesn't succeed the first time you try it, there might be additional K-12 Architecture Kit components that you need to remove. You are presented with a list of remaining components for each package as you try the uninstall. Remove the additional components and try the uninstall again until you can uninstall all the packages.

## Uninstall Record Types

Delete these K-12 Architecture Kit record types.

Step 1: Remove Access to K-12 Architecture Kit Record Types

1. From Setup, enter Profiles in the Quick Find box and then select **Profiles**.
2. Click **System Administrator**.
3. Under Record Type Settings, next to the object name, click **Edit**.
4. Under Available Record Types, move all record types to the Available Record Types column.
5. Save your changes.
6. Repeat these steps for all custom profiles, including the ones that you aren't actively using.

Step 2: Deactivate K-12 Architecture Kit Record Types

1. From Setup, click **Object Manager**.
2. Click the name of one of the objects listed in the table.
3. Click **Record Types**.
4. Click the record type that you want to deactivate, and then click **Edit**.
5. Deselect the **Active** checkbox.
6. Save your changes.
7. Repeat these steps for each record type listed in the table.

Step 3: Delete K-12 Architecture Kit Record Types

1. From Setup, click **Object Manager**.
2. Click the name of one of the objects listed in the table.
3. Click **Record Types**.
4. In the row for the page layout that you want to delete, click ![Show more options](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-k12_architecture_kit-264-0-0-production-enus/aa53d0d1-adc5-4af6-adb8-c34704f68202/resources-product/images/show_more_actions_icon.png)and then select **Delete**.
5. Click **Delete** again to confirm.
6. Repeat these steps for each record type listed in the table.

 
| Object Name | Record Type to Delete |
| --- | --- |
| Case | Positive Behavior |

## Delete Behavior Management Support Process

Delete behavior management support processes as part of uninstalling K-12 Architecture Kit.

1. From Setup, enter Support in the Quick Find box and then select **Support Processes**.
2. Next to Behavior Management, click **Delete**.
3. Click **OK** to confirm.