--- schema_version: "1" id: 92aee630cf8ae7b5e60bb4a0109ca2d77a5b8424000751bc2f79ec022c66843d title: Education Cloud Release Notes collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/education_cloud_release_notes_244.md canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.education_cloud_release_notes_244.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: b0ce9a630a67ff6e660c332d0d8ba9713590a6b2478b652f4a30deb0e30673dc description: Summer '23 expands Education Cloud to include features that support student success and streamline your institution's admissions processes for your staff and learners. Save time on manual tasks with automatic success team assignments and program management. Follow your learners' journey with a unified record view and dedicated director and advisor consoles. Cultivate your learners' success by tracking any roadblocks they encounter with care plans and alerts. Increase student engagement with new mobile-ready Student Success portal components, which give enrolled students access to all relevant information such as their advisors' drop-in availability. And with Marketing Cloud Engagement for Education, connect more efficiently with your learners by using out-of-the box email templates. products: - Education release: "264" --- # Education Cloud Release Notes Summer '23 expands Education Cloud to include features that support student success and streamline your institution's admissions processes for your staff and learners. Save time on manual tasks with automatic success team assignments and program management. Follow your learners' journey with a unified record view and dedicated director and advisor consoles. Cultivate your learners' success by tracking any roadblocks they encounter with care plans and alerts. Increase student engagement with new mobile-ready Student Success portal components, which give enrolled students access to all relevant information such as their advisors' drop-in availability. And with Marketing Cloud Engagement for Education, connect more efficiently with your learners by using out-of-the box email templates. - **[Tailor User Access to Education Cloud Features](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_tailor_user_access_to_education_cloud_features.htm&release=264.0.0&type=5)** Provide your users access to the features that they need by using the new standard permission set, Education Cloud Limited Access. This permission set grants wider access to Education Cloud features than Education Cloud Reviewer. For clarity, consistency, and to accommodate additional use cases, the Education Cloud Reviewer license is now Education Cloud Limited Access. - **[Student Success App](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_student_success_app.htm&release=264.0.0&type=5)** The new Student Success app provides a central place for your institution to offer proactive and personalized support to learners for academics, sports, health, financial aid, and so on. Get insights from analytics dashboards, view in-depth learner information using the student snapshot component, monitor learner progress and create alerts, design programs and individualized care plans, and assign and manage success teams. When an advisor or a director opens the app, they see a home page with features curated for their role and license type. - **[Student Success Components for Your Learner Portal](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_student_success_components_for_your_learner_portal.htm&release=264.0.0&type=5)** Use Experience Builder to enhance your institution's learner portal with new mobile-ready Lightning web components for student success. From the learner portal, learners can conveniently schedule and manage appointments, view their assigned success teams and care plans, and manage their tasks. - **[Assist Learners with Program Management](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_assist_learners_with_program_management.htm&release=264.0.0&type=5)** Within the Student Success app, your institution can effectively define, plan, and deliver non-scholastic services and initiatives that support each learner’s journey. Directors can model programs with supported benefits, and then schedule and track the benefit disbursements to recipients. - **[Support Learners with Care Plans](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_support_learners_with_care_plans.htm&release=264.0.0&type=5)** Directors and advisors can now create personalized care plans with goals and tasks to help learners achieve their objectives. Use care plan templates to quickly create care plans with frequently used goals or tasks. Use the bulk operation to apply care plans to multiple record alerts at a time. - **[Monitor Learner Performance with Alerts](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_monitor_learner_performance_with_alerts.htm&release=264.0.0&type=5)** Directors and advisors can now create alerts that notify them about learner performance so that they can offer timely support when required. Use flows to automatically create alerts for multiple learner records. - **[Automate Case Management and Success Team Assignment](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_automate_case_management_and_success_team_assignment.htm&release=264.0.0&type=5)** Educational institutions provide support to learners in many areas, including financial aid, academic advising, and disability services. Use the flow templates in Education Cloud to automate case creation and closure, and the assignment of success teams to learners. - **[Improve Your Admission Rate by Focusing on Prospective Students Most Likely to Join](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_improve_your_admission_rate_by_focusing_on_prospective_students_most_likely_to_join.htm&release=264.0.0&type=5)** Get predictions about the likelihood of a prospective student joining your educational institution based on their current level of engagement with the institution. Share these predictions with your admissions team so that they can focus on the right prospective students and improve your rate of admissions. - **[Automate the Application Review Process](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_automate_the_application_review_process.htm&release=264.0.0&type=5)** When a prospective student applies to your institution, the application goes through a review and approval process that involves multiple reviewers with different review purposes. Education Cloud provides flow templates to automatically assign the individual application record to the person who's responsible for the next part of the review process. - **[Set Up Marketing Cloud Engagement for Education](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_mcei_ed.htm&release=264.0.0&type=5)** Leverage the power of Marketing Cloud Engagement with a prebuilt connector that retrieves up-to-date Education Cloud data for your marketing campaigns. Communicate efficiently with learners with out-of-the box templates to support your recruitment, admissions, and student success activities. Schedule automated emails to remind learners of upcoming application deadlines, or appointment confirmations after they schedule a meeting with your staff. - **[Set Up Drop-In Appointments](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_drop_in_appts.htm&release=264.0.0&type=5)** Support learners seeking ad-hoc help from your staff by setting up drop-in shifts for in-person appointments. - **[Schedule Appointments on Behalf of Students](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_schedule_appointments_on_behalf_of_students.htm&release=264.0.0&type=5)** Staff can schedule appointments on behalf of a learner from the learner's person account record. - **[Manage Appointments with Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_appts_scheduler.htm&release=264.0.0&type=5)** Beginning Summer '23, Salesforce Scheduler is available within your Salesforce org. Your users are entitled to 12,000 appointments per org per year. In addition to the entitlement per org, Salesforce Scheduler allows 1800 appointments per user license per year for the Enterprise Edition licenses. For Unlimited Edition licenses, the limit increases to 2400 appointments per user license per year. - **[Salesforce Scheduler Add-On License for Additional Appointments](https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_addl_appts.htm&release=264.0.0&type=5)** Accommodate more appointments with Salesforce Scheduler’s add-on license. Salesforce Scheduler Additional Appointments AddOn license offers an added capacity of 12,000 appointments.