--- schema_version: "1" id: 18a917a0e8326c1b1c3e76259fac436939468adc034bb755c9f194c66987bc9b title: Education Cloud collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/education_cloud.md canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.education_cloud.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 6014f87a456ef0eda536d7e737b93fd0d4c0ec5d1b4e1187bc6898e50354ac5a description: Education Cloud connects institutions across recruitment, admissions, and student success for a unified view of every learner's journey. A single source of truth creates a complete student profile, so that your institution can offer personalized experiences that translate into successful lifetime learners — from prospective student to engaged alum. products: - Education release: "264" --- # Education Cloud Education Cloud connects institutions across recruitment, admissions, and student success for a unified view of every learner's journey. A single source of truth creates a complete student profile, so that your institution can offer personalized experiences that translate into successful lifetime learners — from prospective student to engaged alum. - **[Learn About Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_learn_about_education_cloud_2.htm&release=264.0.0&type=5)** Drive learner and institution success with Education Cloud. - **[Set Up Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_set_up_education_cloud_2.htm&release=264.0.0&type=5)** Use the guided setup to turn on Education Cloud for your org, and then configure apps and features. Make sure that you assign the Education Cloud Full Access permission set to yourself, as the admin. - **[Data 360 for Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_data_cloud_for_education_cloud.htm&release=264.0.0&type=5)** Connect, organize, and unify large volumes of disparate student data and educational data by using the power of Data 360. Then use that data to deliver insights across the complete educational journey of a learner from prospect to engaged alumnus. - **[Automate Academic Processes](https://help.salesforce.com/s/articleView?id=sfdo.ec_automate_academic_processes.htm&release=264.0.0&type=5)** Use flows to automate your academic processes such as creating and assigning cases, or automate the application review process. - **[Model Your Data in Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_set_up_your_institution_in_education_cloud_2.htm&release=264.0.0&type=5)** Use Education Cloud objects to model your institution. - **[Extend Education Cloud with Common Features](https://help.salesforce.com/s/articleView?id=sfdo.ec_extend_education_cloud_with_common_features.htm&release=264.0.0&type=5)** Accomplish common education tasks with the features available for use in Education Cloud. - **[Agentforce for Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_ai_agents_in_education_cloud.htm&release=264.0.0&type=5)** Use the power of generative AI to drive more personalized communication with prospective, current, and former students. AI agents streamline education processes and help your team work more efficiently. - **[Slack for Education](https://help.salesforce.com/s/articleView?id=sfdo.ec_slack_for_education.htm&release=264.0.0&type=5)** Turn Education data and workflows across the learner lifecycle into real-time collaboration in Slack. Faculty, students, and staff can engage with timely, relevant data and AI-driven automation directly in their everyday workspace. This integration reduces administrative burden and helps your institution act faster to enhance student success. - **[Recruitment and Admissions](https://help.salesforce.com/s/articleView?id=sfdo.ec_recruit_students_to_your_institution_2.htm&release=264.0.0&type=5)** Education Cloud provides learners with a seamless experience from application to enrollment, while enabling staff to efficiently orchestrate the admissions process. - **[Academic Operations](https://help.salesforce.com/s/articleView?id=sfdo.ec_manage_academic_operations_2.htm&release=264.0.0&type=5)** Use the Academic Operations in Education Cloud to create courses and programs, define learning outcomes, build program plans, and manage academic schedules. - **[Student Management](https://help.salesforce.com/s/articleView?id=sfdo.ec_student_management.htm&release=264.0.0&type=5)** Give staff and faculty quick access to important student information. In a single, accessible view, include emergency contacts, relationships, student contact information, and enrollment data in student records. Add a relationship graph to convey students’ relationships to households. Assign access to advisors, registrars, and faculty. - **[Student Success](https://help.salesforce.com/s/articleView?id=sfdo.ec_support_student_success_in_your_institution_2.htm&release=264.0.0&type=5)** Use Education Cloud to help your learners achieve their academic objectives. - **[Delegated Access Management](https://help.salesforce.com/s/articleView?id=sfdo.ec_consent_management_and_delegated_access.htm&release=264.0.0&type=5)** With delegated access management, you can assign proxies and delegate scoped, time-bound access to your information. You decide who acts on your behalf, what access you delegate, and when that access starts and ends. - **[Student Financials](https://help.salesforce.com/s/articleView?id=sfdo.ec_student_financials.htm&release=264.0.0&type=5)** Bridge the gap between students and their financial accounts by setting up your fee management framework in Education Cloud. Load tuition and fees for each academic interval and apply fees to learning programs and courses. Additionally, you can incorporate the Students Financials agent to help students view their account balances, get a detailed breakdown of their fees, and obtain more information about a given fee. - **[Mentoring](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_mentoring_programs.htm&release=264.0.0&type=5)** Define and manage mentoring support programs with related benefits. - **[Alumni and Advancement](https://help.salesforce.com/s/articleView?id=sfdo.ec_engage_with_alumni_from_your_institution_2.htm&release=264.0.0&type=5)** Education Cloud helps your institution and its alumni stay connected, while giving advancement teams a centralized location to manage relationships, drive engagement, and grow fundraising. - **[Appointment Management](https://help.salesforce.com/s/articleView?id=sfdo.ec_manage_appointments_2.htm&release=264.0.0&type=5)** Education Cloud provides a central self-service system for managing appointments. Learners have visibility over your staff's availability in any department, based on their configured location and appointment channels. They can view and schedule appointments, and if you set up the virtual appointments feature, they can also join virtually. Your staff can also schedule appointments on behalf of learners from their records. Unifying all departments on a single scheduling tool increases your learners' ability to use all of your services. - **[Education Analytics](https://help.salesforce.com/s/articleView?id=sfdo.ec_understand_education_analytics_2.htm&release=264.0.0&type=5)** Use CRM Analytics in Education Cloud to create and embed customized dashboards in the app consoles for directors, recruiters, reviewers, admissions officers, and advisors. Education Analytics works seamlessly with existing Education Cloud features, enabling institutions to improve processes and learner metrics. Analytics dashboards and institutional key performance indicators (KPIs) provide insights into recruitment, admissions, learner engagement, and student success. - **[Tableau Next for Education](https://help.salesforce.com/s/articleView?id=sfdo.ec_tableau_next_for_education.htm&release=264.0.0&type=5)** Tableau Next for Education unifies data by using the Data 360 semantic layer and Agentforce AI for context to deliver personalized and actionable insights. Education Intelligence is a data-driven solution that bundles semantic data models and academic metrics. Use this solution to track the learner lifecycle and determine how your programs meet learners' needs. The combination of academic data, key performance indicators (KPIs), and AI help your institution measure programmatic effectiveness and enhance student success. - **[Data Migration to Education Cloud](https://help.salesforce.com/s/articleView?id=sfdo.ec_migrate_your_data_to_education_cloud.htm&release=264.0.0&type=5)** Learn how to use the Data Migration Kit to move your data from Admissions Connect, Student Success Hub, and Education Data Architecture (EDA) to Education Cloud. Understand the considerations to be made, and get insights to plan your migration to Education Cloud.