---
schema_version: "1"
id: 996bc9f557be258dec72d52635a0cc74a7a0f7e684c93c680bb78df2e480a125
title: Flexcards for Inquiry Flows
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_update_flexcards_for_inquiry_flows.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_update_flexcards_for_inquiry_flows.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 83395f5b521cd4e488d24aaca157ad24e819fad0a777d24318c7f5b0c6f48c49
description: Provide a variety of ways for prospects, applicants, and students to engage with your institution by adding inquiry management flows to your Education Portal. Clone and update the inquiry Flexcards before you add them to your Education Portal. You can customize the display labels and text to suit the purpose of each flow.
products:
  - Education
release: "264"
---
# Flexcards for Inquiry Flows

Provide a variety of ways for prospects, applicants, and students to engage with your institution by adding inquiry management flows to your Education Portal. Clone and update the inquiry Flexcards before you add them to your Education Portal. You can customize the display labels and text to suit the purpose of each flow.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/images/icon_tip.png)

Tip Make a note of the names of your cloned Flexcards. You'll need them later when you update the component in your Education Portal.

- **[Configure Flexcards for the Submit an Inquiry Screen Flow](https://help.salesforce.com/s/articleView?id=sfdo.ec_update_flexcards_for_inquiry_flows.htm&release=264.0.0&type=5)**  
    Clone the Education Cloud Flexcards that are used to facilitate the Submit an Inquiry screen flow.
- **[Configure the Flexcard for the Sign Up for Information Screen Flow](https://help.salesforce.com/s/articleView?id=sfdo.ec_update_flexcards_for_inquiry_flows.htm&release=264.0.0&type=5)**  
    Clone and update the EDUAdmissionsRFIZeroResultView Flexcard to use it with the Sign Up for Information screen flow.
- **[Configure the Flexcard for the Connect with Us Inquiry Submission Flow](https://help.salesforce.com/s/articleView?id=sfdo.ec_update_flexcards_for_inquiry_flows.htm&release=264.0.0&type=5)**  
    Configure an Education Cloud Flexcard to use it with the Connect with Us Inquiry Submission flow.

## Configure Flexcards for the Submit an Inquiry Screen Flow

Clone the Education Cloud Flexcards that are used to facilitate the Submit an Inquiry screen flow.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e179">User Permissions
                  Needed</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e182">&nbsp;</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e179 ">To configure
                  Flexcards:</td>

                <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e182 ">
                  <p>Education Cloud Full
                    Access</p>
                  <p>AND</p>
                  <p>Omnistudio Admin</p>
                  <p>AND</p>
                  <p style="margin-bottom:0;">Omnistudio User </p>
                </td>

              </tr>
            </tbody>
          </table>

1. In Omnistudio, in the App Launcher, enter Flexcards, and then select **Omnistudio Flexcards**.
2. Open the EDUApplicationPortalNeedHelpSection Flexcard.
3. Click **Clone**.
4. Enter a name and title for the card.
5. Click **Clone**.
6. Click **Submit an Inquiry**.
7. In the Action Properties panel, expand the **Action** section.
8. Under Attributes, in Key, enter the name of your cloned Submit an Inquiry flow. See [Inquiry Flows Setup](https://help.salesforce.com/s/articleView?id=sfdo.ec_inquiry_flows_setup.htm&release=264.0.0&type=5 "Configure the Education Cloud inquiry management flows.").
9. Activate the Flexcard.
10. Similarly clone the EDUAdmissionsRFIZeroResultView Flexcard and update the Inquiry button, and clone the EDUAdmissionsRFIListViewContainer Flexcard and updated the New button.
11. Open the EDUAdmissionsRFIListViewWrapper Flexcard.
12. Click **Clone**.
13. Enter a name and title for the card.
14. Click **Clone**.
15. Select the **EDUAdmissionsRFIZeroResultView** nested Flexcard.
16. In FlexCard Name, enter the name of your cloned version of the EDUAdmissionsRFIZeroResultView Flexcard.
17. Select the **EDUAdmissionsRFIListViewContainer** nested Flexcard.
18. In FlexCard Name, enter the name of your cloned version of the EDUAdmissionsRFIListViewContainer Flexcard.
19. Activate the Flexcard.

## Configure the Flexcard for the Sign Up for Information Screen Flow

Clone and update the EDUAdmissionsRFIZeroResultView Flexcard to use it with the Sign Up for Information screen flow.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e441">User Permissions Needed</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e444">&nbsp;</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e441 ">To configure Flexcards:</td>

                <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e444 ">
                  <p>Education Cloud Full Access</p>
                  <p>AND</p>
                  <p>OmniStudio
                    Admin</p>
                  <p>AND</p>
                  <p style="margin-bottom:0;">OmniStudio User</p>
                </td>

              </tr>
            </tbody>
          </table>

1. Open the EDUAdmissionsRFIZeroResultView Flexcard.
2. Click **Clone**.
3. Enter a name and title that's suitable for a signup call to action.
4. Click **Clone**.
5. Delete the NoRFIImage element.
6. Delete the Text-1-clone-0 element.
7. Change the text in the UniversityText element to your signup message.
    
    For example, enter Sign up to receive our newsletter.
8. Click **Submit an Inquiry**, and enter an appropriate label and aria-label for the signup action.
    
    For example, enter Sign Up.
9. In the Actions section on the Action Properties panel, enter Open Sign Up for Information Flow as the action label.
10. In the Attributes section, for the flowName value, enter the name of your cloned version of the Sign Up for Information screen flow. See [Inquiry Flows Setup](https://help.salesforce.com/s/articleView?id=sfdo.ec_inquiry_flows_setup.htm&release=264.0.0&type=5 "Configure the Education Cloud inquiry management flows.").
11. Delete any conditions.
12. Activate the Flexcard.

## Configure the Flexcard for the Connect with Us Inquiry Submission Flow

Configure an Education Cloud Flexcard to use it with the Connect with Us Inquiry Submission flow.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e655">User Permissions Needed</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d116976e658">&nbsp;</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e655 ">To configure Flexcards:</td>

                <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d116976e658 ">
                  <p>Education Cloud Full Access</p>
                  <p>AND</p>
                  <p>OmniStudio
                    Admin</p>
                  <p>AND</p>
                  <p style="margin-bottom:0;">OmniStudio User</p>
                </td>

              </tr>
            </tbody>
          </table>

1. Open your cloned version of the EDUAdmissionsRFIZeroResultView Flexcard.
2. Click **Clone**.
3. Enter a name and title that's suitable for a signup call to action.
4. Click **Clone**.
5. Delete the NoRFIImage element.
6. Delete the Text-1-clone-0 element.
7. Update the text element.
    
    For example, enter Connect with a recruiter.
8. Click **Sign Up**, and enter a label and aria-label.
    
    For example, enter Connect with Us.
9. In the Actions section on the Action Properties panel, enter Open Connect with Us flow as the action label.
10. In the Attributes section, for the flowName value, enter the name of your cloned version of the Connect with Us flow. See [Inquiry Flows Setup](https://help.salesforce.com/s/articleView?id=sfdo.ec_inquiry_flows_setup.htm&release=264.0.0&type=5 "Configure the Education Cloud inquiry management flows.").
11. Activate the Flexcard.