---
schema_version: "1"
id: 443bd703d797f33e074445b7ced3583519c5fc09d09e108284b3fd39ffe9e1d2
title: Student Recruitment Agent (Beta) Subagents and Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_student_recruitment_agent_topics.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_student_recruitment_agent_topics.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 72dcb9b0824138e3b9508e144bd5c393c992a137ddfb539b58623d9c18a7bc74
description: Use Student Recruitment Agent (Beta) subagents to answer questions, create Academic Interest records, and start applications. You can also provide information about campus tours, visits, and events. These subagents ensure prospective students receive the information they need. This leads to a smoother and more informed enrollment process.
products:
  - Education
release: "264"
---
# Student Recruitment Agent (Beta) Subagents and Actions

Use Student Recruitment Agent (Beta) subagents to answer questions, create Academic Interest records, and start applications. You can also provide information about campus tours, visits, and events. These subagents ensure prospective students receive the information they need. This leads to a smoother and more informed enrollment process.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud and the applicable Agentforce add-on license.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/images/icon_note.png)

Note Beginning in April 2026, agent topics are now called subagents. There are no changes to functionality. During this transition, you may see a mix of the new and previous terms in our documentation.

The Student Recruitment Agent (Beta) includes these subagents and actions:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51813e78">Subagent</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51813e81">Description</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51813e84">Included Actions</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Subagent" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e78 ">Admissions and Enrollments FAQ</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e81 ">Use this subagent to answer questions and provide information based on your
            knowledge articles.</td>

          <td data-label="Included Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e84 ">
            <ul>
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_answer_questions_with_knowledge.htm&amp;language=en_US" target="_blank">Answer Questions with Knowledge</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_learning_program_data.htm&amp;language=en_US" target="_blank">Get Learning Program Data</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Subagent" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e78 ">Admissions Application</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e81 ">Use this subagent to create an application for a student.</td>

          <td data-label="Included Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e84 ">
            <ul>
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_answer_questions_with_knowledge.htm&amp;language=en_US" target="_blank">Answer Questions with Knowledge</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_create_admissions_application.htm&amp;language=en_US" target="_blank">Create Admissions Application</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_academic_term_data.htm&amp;language=en_US" target="_blank">Get Academic Term Data</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_learning_program_data.htm&amp;language=en_US" target="_blank">Get Learning Program Data</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_program_term_application_timeline_data.htm&amp;language=en_US" target="_blank">Get Program Term Application Timeline
                  Data</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Subagent" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e78 ">Campus Tours, Visits, and Events Registration</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e81 ">Use this subagent to assist users in registering for campus tours, campus visits,
            or campus events.</td>

          <td data-label="Included Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e84 ">
            <ul>
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_create_campus_tour_registration.htm&amp;language=en_US" target="_blank">Create Campus Tour Registration</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_campus_tour_campaigns.htm&amp;language=en_US" target="_blank">Get Campus Tour Campaigns</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Subagent" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e78 ">Request for Information</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e81 ">Use this subagent to create an academic interest record when the user explicitly
            says that they want a recruiter to contact them. For example, “I want a recruiter to
            contact me.” Only use this topic if the user indicates interest in a specific learning
            program.</td>

          <td data-label="Included Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51813e84 ">
            <ul>
              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_create_academic_interest.htm&amp;language=en_US" target="_blank">Create Academic Interest</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_academic_term_data.htm&amp;language=en_US" target="_blank">Get Academic Term Data</a></li>

              <li><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_get_learning_program_data.htm&amp;language=en_US" target="_blank">Get Learning Program Data</a></li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>

Student Recruitment Agent (Beta) is designed to provide quick responses to users, saving valuable time for your staff. However, some queries require personal attention. To redirect unanswered conversations to a human representative, set up an escalation subagent. See [Route Conversations from a Service Agent](https://help.salesforce.com/s/articleView?id=ai.service_agent_escalation.htm&language=en_US).

As part of the escalation subagent, you can include the Create Inquiry action. This action creates a case, an educational info request, and an academic interest raised by prospective students, parents, or counselors. Call this action when there isn’t an answer to the user’s question. See [Create Inquiry](https://help.salesforce.com/s/articleView?id=ai.agent_ref_ec_create_inquiry.htm&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/images/icon_note.png)

Note Some of the actions use flows. We recommend that you clone the flows and update the actions with your new versions. See [Editing Standard Agent Action Reference Actions](https://help.salesforce.com/s/articleView?id=ai.copilot_actions_edit_reference.htm&language=en_US).