---
schema_version: "1"
id: b5340ed01c9b95c8631f409ca1cec6f6861fe8d330f225a7ca9fc37b42005dea
title: Support Learners with Care Plans
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_rn_support_learners_with_care_plans.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_support_learners_with_care_plans.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 55d431fbce378d629d4e4b3c03f634619b62d0e8e9a1f604d4e82fd27c57efdf
description: Directors and advisors can now create personalized care plans with goals and tasks to help learners achieve their objectives. Use care plan templates to quickly create care plans with frequently used goals or tasks. Use the bulk operation to apply care plans to multiple record alerts at a time.
products:
  - Education
release: "264"
---
# Support Learners with Care Plans

Directors and advisors can now create personalized care plans with goals and tasks to help learners achieve their objectives. Use care plan templates to quickly create care plans with frequently used goals or tasks. Use the bulk operation to apply care plans to multiple record alerts at a time.

**Where**: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where the Education Cloud license is enabled.

**Who**: Only users with the Education Cloud Objects and Components permission set can access this feature.

**How**: In the Student Success app, on the advisor or director console, click **Care Plans** on the dropdown menu and follow the care plan creation workflow.

See Also:

- [_Salesforce Help_: Care Plans (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleview?id=sfdo.ec_support_learners_with_care_plans.htm)