---
schema_version: "1"
id: b0013eb183ca76ee415c578da3f643371e3bc15c4ab5bcd651b0b9ddf6b7187a
title: Set Up Drop-In Appointments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_rn_drop_in_appts.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_rn_drop_in_appts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 711cf60d66fb723a9e8c7938dd4599772aeee53d4ea3864ea4cc4edc73c32bfe
description: Support learners seeking ad-hoc help from your staff by setting up drop-in shifts for in-person appointments.
products:
  - Education
release: "264"
---
# Set Up Drop-In Appointments

Support learners seeking ad-hoc help from your staff by setting up drop-in shifts for in-person appointments.

**Where**: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where the Education Cloud license is enabled.

**Who**: Only users with the Education Cloud Objects and Components permission set can access this feature. Only users with the Education Cloud for Experience Cloud Access permission set can view drop-in appointments using the self-service portal.

**How**: To turn on drop-in shift creation for your staff, set the Shift object’s sharing setting to Public Read Only. Then, create a drop-in appointment category and relate it to a work type set up for in-person appointments shifts.

See Also:

- [_Salesforce Help_: Configure Sharing Settings for Appointments (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleview?id=sfdo.ec_configure_sharing_appt.htm)
- [_Salesforce Help_: Appointment Objects in Education Cloud (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleview?id=sfdo.ec_appt_objects.htm)
- [_Salesforce Help_: Appointment Availability in Education Cloud (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleview?id=sfdo.ec_appt_availability.htm)
- [_Salesforce Help_: Create Topic Templates for Education Cloud (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleview?id=sfdo.ec_create_topic_templates.htm)