---
schema_version: "1"
id: e4b4a8b9a2f5e1ed23f84703fb86ba8e2ac2009d018386faf99826981d0951ab
title: Pulse Checks for Learner Feedback
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_pulse_checks_for_learner_feedback.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_pulse_checks_for_learner_feedback.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 219c603d1f46674280ece9af1e55452a7f00092315bb5121c56c9508a413622b
description: Use Pulse Checks in Education Cloud to get learner feedback and assess their engagement, satisfaction, and overall wellbeing.
products:
  - Education
release: "264"
---
# Pulse Checks for Learner Feedback

Use Pulse Checks in Education Cloud to get learner feedback and assess their engagement, satisfaction, and overall wellbeing.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

Advisors can create recurring or one-time pulse checks from templates and assign them to learners. Learners are notified when pulse checks are assigned to them, and can respond on the learner portal.

On the Pulse Checks tab of a learner’s case record page, you can:

- View the status of the assigned pulse checks.
- View the instances of an assigned pulse check and the submitted responses.
- View the pulse check score graphs to track and understand the learner’s sentiment over time.

A pulse check record is related to a learner’s case record type or support program. These objects represent the pulse checks data:

- Assessment Envelope
- Assessment Envelope Item
- Pulse Check
- Pulse Check Template

- **[Set Up Pulse Checks](https://help.salesforce.com/s/articleView?id=sfdo.ec_set_up_pulse_checks.htm&release=264.0.0&type=5)**  
    Configure your org preferences and object sharing settings to enable pulse checks.
- **[Create Assessment Questions for Pulse Checks](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_assessment_questions_for_pulse_checks.htm&release=264.0.0&type=5)**  
    Create an Omniscript form with questions and configure its sharing settings for your pulse check. Create a decision matrix to map the response values, and configure the flow to calculate the response scores.
- **[Create a Pulse Check Template](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_a_pulse_check_template.htm&release=264.0.0&type=5)**  
    Create a pulse check template to conveniently create and assign pulse checks to learners.
- **[Create and Assign a Pulse Check](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_and_assign_a_pulse_check.htm&release=264.0.0&type=5)**  
    Create pulse checks with a template and assign them to learners to get their feedback.