---
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title: Gain Insights to Streamline and Enhance Alumni Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_gain_insights_to_streamline_and_enhance_alumni_engagement.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_gain_insights_to_streamline_and_enhance_alumni_engagement.htm&release=264.0.0&type=5
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description: Analyze alumni engagement metrics by using the Alumni Engagement Insights dashboard in the Education Analytics app. Get an overview of the alumni community based on total alumni strength, alumni portal users, educational achievements, and employment details. Easily track open cases and alerts as cards to ensure prompt responses to alumni concerns and enhance the overall alumni engagement experience.
products:
  - Education
release: "264"
---
# Gain Insights to Streamline and Enhance Alumni Engagement

Analyze alumni engagement metrics by using the Alumni Engagement Insights dashboard in the Education Analytics app. Get an overview of the alumni community based on total alumni strength, alumni portal users, educational achievements, and employment details. Easily track open cases and alerts as cards to ensure prompt responses to alumni concerns and enhance the overall alumni engagement experience.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-sfdo_release_notes_238_246-264-0-0-production-enus/830d4be9-0622-467c-a27f-f6b75050abf0/images/icon_note.png)

Note

This release is in preview. Features described in this document don't become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can't guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features. Linked documentation might not include the new features or the links in these release notes might not work yet.

**Where**: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions where Education Cloud and CRM Analytics for Education Cloud are enabled.

**Who**: Only Education Cloud users with the CRM Analytics for Education Cloud license can use the Alumni Engagement Insights dashboard.

**How**: To get the Education Analytics app with the Alumni Engagement Insights dashboard, go to the Configure Education Analytics page in Setup.

## See Also:

[_Salesforce Help:_ Set Up Analytics](https://help.salesforce.com/s/articleview?id=sfdo.ec_set_up_analytics.htm)