---
schema_version: "1"
id: 99f5e8aa5ca48dc61cdf65c590d13eef1243b36776cc36408d110d9a961c796d
title: Financial Aid Agent Topics and Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_financial_aid_agent_topics_and_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_financial_aid_agent_topics_and_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 66b8865c81f3d316f86db68b85e4ede9b2a346047c02d6595f1752228b92e63f
description: Use the Financial Aid Agent topic to answer questions from password-verified prospects and authenticated students about their financial aid.
products:
  - Education
release: "264"
---
# Financial Aid Agent Topics and Actions

Use the Financial Aid Agent topic to answer questions from password-verified prospects and authenticated students about their financial aid.

The Financial Aid agent uses this topic and related actions:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d144699e41">Topic</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d144699e44">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d144699e47">Actions</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Topic" class="slds-cell-wrap" style="vertical-align:top;" headers="d144699e41 "><strong class="uicontrol">Describe Financial Aid Awards</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d144699e44 ">Answer questions about financial aid status, award details, estimated cost of
              attendance, disbursement dates, and satisfactory academic progress. The topic is strictly
              for answering questions and doesn’t perform actions.</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d144699e47 ">
              <ul>
                <li>Answer Financial Aid Question</li>

                <li>Send Email Verification Code</li>

                <li>Verify Email Code</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>