---
schema_version: "1"
id: 837874e7353dd3c05c941fba12d502f810e85a2b17c86d0fc74fdd2cab438d80
title: Enable Learners to Access the Appointment Setup Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_enable_learners_access_appts.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_enable_learners_access_appts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 66acfb0991ec40a4432d62a87deb0a2b26f22bd3f589204d15080886af7d3e79
description: Configure sharing rules for learners to grant them the required read and write access to their service appointment records, and read access to their case records.
products:
  - Education
release: "264"
---
# Enable Learners to Access the Appointment Setup Flow

Configure sharing rules for learners to grant them the required read and write access to their service appointment records, and read access to their case records.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Editions Needed"><caption>Editions Needed</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

 
| User Permissions Needed |   |
| --- | --- |
| To enable learners to access appointments: | Education Cloud Full Access |

1. From Setup, in the Quick Find box, enter Digital Experiences, and then select **Settings**.
2. In the Sharing Sets section, click **New**.
3. Enter a label and name, and if needed, a description. Salesforce shows the label on the user interface. The sharing set name is the unique name that the API uses.
4. Add the profile that you created for the appointment Experience site.
5. In the Select Objects section, add the **Service Appointment** object.
    
    ![Example sharing set editing](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/education_cloud/images/edu_scheduler_sharing_set1.png)
6. In the Configure Access section, click **Set Up**.
7. Select the **Contact.Account** user.
8. Select the **Account** target.
9. Select the **Read/Write** access level.
    
    ![Access mapping for service appointments](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/education_cloud/images/edu_scheduler_sharing_set2.png)
10. Click **Update**.
11. On the Sharing Set page, add the **Case** object.
12. In the Configure Access section, click **Set Up** next to the Case object.
13. Select the **Contact** user.
14. Select the **Account.PersonContact** target.
15. Select the **Read Only** access level.
    
    ![Access mapping for cases](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/education_cloud/images/edu_scheduler_sharing_set3.png)
16. Click **Update**.
17. Save your changes.