---
schema_version: "1"
id: 8d4b463944c812b5b6d50c14ffe445628f83adb0f2b61e15966ec5eaf1206d31
title: Delegated Access Statuses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_delegated_access_statuses.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_delegated_access_statuses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 080c3b052d9f858cd2fb0ed684d60acd617b4df5d024a0d9c0bd9188b3d17f05
description: Delegated access request statuses show where a request is in the access lifecycle and whether an action is required. Use the statuses to track proxy registration, scheduled access, granting, revocation, expiration, retries, and terminal failures.
products:
  - Education
release: "264"
---
# Delegated Access Statuses

Delegated access request statuses show where a request is in the access lifecycle and whether an action is required. Use the statuses to track proxy registration, scheduled access, granting, revocation, expiration, retries, and terminal failures.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Required Editions"><caption>Required Editions</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

| Status | Condition |
| --- | --- |
| Pending | No proxy user exists in the org, and a sign-up email was sent to the proxy. |
| New | The delegated access request exists, but access granting hasn’t started. |
| Scheduled | The delegated access request has a future access start date. |
| Grant In Progress | Access is being granted to the proxy. |
| Granted | The proxy has access to the student’s records. |
| Needs Review | The proxy’s email address matches multiple contacts, or the matching contact is linked to multiple active users. The request requires review before processing can continue. |
| Revoke Requested | An admin or student requested revocation of the proxy’s access. |
| Revoke In Progress | The proxy’s access is being removed in response to a revocation request. |
| Revoked | The proxy’s access was removed in response to a revocation request. |
| Expiry In Progress | The proxy’s access is being removed because the access end date passed. |
| Expired | The proxy’s access was removed because the access end date passed. |
| Pending Retry | A temporary error interrupted processing, and the request was queued for another attempt. |
| Failed | The request reached the retry limit and isn’t processed again automatically. |
| Grant Failed | Access couldn’t be granted. The request is retried during the next scheduled batch job. |
| Revoke Failed | Access couldn’t be revoked. The request is retried during the next scheduled batch job. |
| Expiry Failed | Expired access couldn’t be removed. The request is retried during the next scheduled batch job. |