---
schema_version: "1"
id: 1583a5432b6dbb36bd34159eb4786d709152be6cc3c8ff68bad44afab6ae5784
title: Configure Virtual Calls
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_config_virtual_calls.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_config_virtual_calls.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 96b25d016f62e9c42e05fd70ff2f64c57839b27de7c1004ec8591b654b728a1a
description: After you set up your AWS account and connection to Salesforce, configure video appointments.
products:
  - Education
release: "264"
---
# Configure Virtual Calls

After you set up your AWS account and connection to Salesforce, configure video appointments.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Editions Needed"><caption>Editions Needed</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

Before you configure video appointments, make sure that you complete these prerequisites.

1. [Set Up Appointment Data Manually](https://help.salesforce.com/s/articleView?id=sfdo.ec_set_up_appointment_data.htm&release=264.0.0&type=5 "Understand and manually set up all the required objects in Education Cloud for appointment scheduling.") for the video type.
2. [Create a Page for Virtual Calls on Your Experience Site](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_page_virtual_calls_exp_site.htm&release=264.0.0&type=5 "Virtual Calls requires a separate page on your Experience site to add a component for it.").
3. [Create Named Credentials for Virtual Calls](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_named_credentials.htm&release=264.0.0&type=5 "Create a named credential to enter the URL of an AWS Chime callout endpoint and its required authentication parameters. Then, enter the named credential as a callout endpoint to let Salesforce handle all authentication to AWS Chime.").

To configure video appointments, see [Configure Video Calls](https://help.salesforce.com/s/articleview?id=platform.ls_configure_video_calls.htm&type=5).