---
schema_version: "1"
id: 70164ee4e1f6d82520663f3215911fdf414c8e813c9d8f31e61391621bfa82a7
title: Automate Academic Processes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_automate_academic_processes.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_automate_academic_processes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6da5328240003faa2ba81f9fc46c014815b371923f5c36805f63b659f3f5229a
description: Use flows to automate your academic processes such as creating and assigning cases, or automate the application review process.
products:
  - Education
release: "264"
---
# Automate Academic Processes

Use flows to automate your academic processes such as creating and assigning cases, or automate the application review process.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Editions Needed"><caption>Editions Needed</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

- **[Automate Case Creation and Assignment](https://help.salesforce.com/s/articleView?id=sfdo.ec_automate_case_creation_and_assignment.htm&release=264.0.0&type=5)**  
    Use Education Cloud flow templates to automate case creation and resolution, and to assign support staff to students.
- **[Configure Education Flows](https://help.salesforce.com/s/articleView?id=sfdo.ec_configure_education_flows.htm&release=264.0.0&type=5)**  
    Update flow elements to create and assign cases in your institution.