---
schema_version: "1"
id: 247e32cdee28ee7c0d7427e7892dcf616f497defb4d7fefc855b01cad33c3d7b
title: "EDU Cloud: Assign Case Team to Student Athlete"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_assign_case_team_to_student_athlete.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_assign_case_team_to_student_athlete.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a166bc7d7dbadc9d025a1ac55b3c12fbda2903c5ed9c14bc70bbabf83d084da3
description: Automatically assign an academic support team to student athletes.
products:
  - Education
release: "264"
---
# EDU Cloud: Assign Case Team to Student Athlete

Automatically assign an academic support team to student athletes.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Editions Needed"><caption>Editions Needed</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

 
| User Permissions Needed |   |
| --- | --- |
| To assign a case team to student athletes: | Education Cloud Full Access |

- **[Before You Begin](https://help.salesforce.com/s/articleView?id=sfdo.ec_assign_case_team_to_student_athlete.htm&release=264.0.0&type=5)**  
    Set up a support process, and create constituent roles to use with the EDU Cloud: Assign Case Team to Student Athlete flow.
- **[Update Flow Elements](https://help.salesforce.com/s/articleView?id=sfdo.ec_assign_case_team_to_student_athlete.htm&release=264.0.0&type=5)**  
    Add a case record type and predefined case teams to the EDU Cloud: Assign Case Team to Student Athlete flow.

## Before You Begin

Set up a support process, and create constituent roles to use with the EDU Cloud: Assign Case Team to Student Athlete flow.

- Create a support process and case record type to assign case teams to student athletes. See [Before You Begin: Create a Support Process and Case Teams](https://help.salesforce.com/s/articleView?id=sfdo.ec_automate_case_creation_and_assignment.htm&release=264.0.0&type=5 "Use Education Cloud flow templates to automate case creation and resolution, and to assign support staff to students.").
- Create a constituent role for Student Athletes. See [Model Faculty, Staff, and Students](https://help.salesforce.com/s/articleView?id=sfdo.ec_model_faculty_staff_students.htm&release=264.0.0&type=5 "Use the Person Account object to model faculty, staff, students, and alumni.").

## Update Flow Elements

Add a case record type and predefined case teams to the EDU Cloud: Assign Case Team to Student Athlete flow.

### Add Case Record Type

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Open your copy of the EDU Cloud: Assign Case Team to Student Athlete flow.
3. Click **Get Student Case**, and then click **Edit Element**.
4. Click **Add Field** and select **RecordTypleId**.
5. In the Value field, enter the ID of the Case record type that you previously created. See [Find the ID of a record type](https://help.salesforce.com/s/articleview?id=000384487).
6. Click **Done**.

### Update Predefined Case Team Elements

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Open your copy of the EDU Cloud: Assign Case Team to Student Athlete flow.
3. Click **Get Student Athlete Predefined Case Team**, and then click **Edit Element**.
4. For Filter Predefined Case Team Records, set your filtering conditions.
    
    1. Field: Enter Name.
    2. Operator: Select **Equals**.
    3. Value: Enter the name of the predefined case team that you want.
5. Click **Done**.
6. Repeat this process for **Get Academic Predefined Case Team 2**.