---
schema_version: "1"
id: 3a9dd3b53fe08d20f0611c3ed778a938d22c778b8bd72eb95ebd61cef6957cc5
title: Add Users to Your Education Portal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_add_users_to_your_education_portal.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_add_users_to_your_education_portal.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a3da2fe54a0109f016a2e2a7ec0b75df459e42aceda61d811724dd0de39c9cfe
description: Grant access to your Education Cloud Experience Site by assigning a license, a profile, and permissions to portal users.
products:
  - Education
release: "264"
---
# Add Users to Your Education Portal

Grant access to your Education Cloud Experience Site by assigning a license, a profile, and permissions to portal users.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Editions Needed"><caption>Editions Needed</caption> <colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

 
| User Permissions Needed |   |
| --- | --- |
| To add users to your Education Cloud Experience Site: | Education Cloud Full Access |

1. From the App Launcher, find and select **Accounts**.
2. Click on an account.
3. On the account's contact related list, view or add the contact record for the person that you want to add to the site.
4. On the contact detail page, click![Actions icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/resources-product/images/show_more_actions_icon.png), then select **Enable Customer User**. Salesforce creates a user record with some details prepopulated. See [Create Experience Cloud Site Users](https://help.salesforce.com/s/articleview?id=platform.networks_create_external_users.htm&type=5).
5. On the New User page, select the profile that you created to grant access to the Experience Cloud site. See [Assign a Default Experience to a User Profile](https://help.salesforce.com/s/articleview?id=platform.network_affinity.htm&type=5).
6. Populate the other fields as needed, and then save your changes.
7. Confirm that users have the correct permissions. See [Verify Permission Sets for Experience Site Users](https://help.salesforce.com/s/articleview?id=sfdo.ec_verify_perm_sets_exp_users.htm&language=en_us&type=5).
8. Create a case record for the user. See [Automate Case Creation and Assignment](https://help.salesforce.com/s/articleview?id=sfdo.ec_automate_case_creation_and_assignment.htm&language=en_us&type=5#topic-4936).
9. From Setup, in the Quick Find box, enter All Sites, and then select **All Sites**.
10. Click **Workspaces** next to the site that you want to add the users to.
11. Click **Administration**, and then click **Members**.
12. Add the profile that you created to grant access to the Experience site, and then save your changes.
13. In the left panel, click **Settings**, and then click **Activate**.
14. Click **OK** to confirm.