--- schema_version: "1" id: be2ab56d25a7c2a4ff32381017f26e12b8d9534afd2d13838c510ff1da9921b0 title: Data Portability for Admissions Connect collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ac_data_portability.md canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ac_data_portability.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 8a66c1ad497732d2f803479f537437a0c7bdde306f0fc6586ea7782d31c99f46 description: Learn how to manage data portability in Admissions Connect. products: - Education release: "264" --- # Data Portability for Admissions Connect Learn how to manage data portability in Admissions Connect. - **[Data Portability for Your Product](https://help.salesforce.com/s/articleView?id=sfdo.ac_data_portability.htm&release=264.0.0&type=5)** Learn about data portability for Admissions Connect. When your constituents request it, prepare and pack up the data you've received from them so that you can work toward complying with GDPR data portability and export requirements. We offer the following examples of common requests and considerations to help you plan how best to honor constituent requests around data portability. These are only suggestions for your review, and not guaranteed steps for ensuring compliance with any legal rule. ## Data Portability for Your Product Learn about data portability for Admissions Connect. When your constituents request it, prepare and pack up the data you've received from them so that you can work toward complying with GDPR data portability and export requirements. We offer the following examples of common requests and considerations to help you plan how best to honor constituent requests around data portability. These are only suggestions for your review, and not guaranteed steps for ensuring compliance with any legal rule. Keep in mind that addressing constituent requests, including those provided for under the GDPR, can be challenging. A one-size-fits-all strategy may not always work, and you may need to adjust your approach when balancing organizational needs and legal obligations. For example, if exporting personal data to satisfy a GDPR data portability request may violate someone else’s rights, you might consider narrowing the fields in scope rather than exporting all data. If deleting personal data to satisfy a GDPR erasure request may conflict with other requirements around record preservation, you might consider anonymizing certain fields rather than wholesale deletion. As always, there are pros and cons to each approach, including legal and business impacts and risks, and you are responsible for your own compliance obligations in your use of the Salesforce Services and Salesforce.org applications. You should work with your advisors, including legal counsel, to determine whether you are covered under a legal requirement, and come up with a compliance plan that’s best for your organization. Salesforce resources: - [Data Portability: Give Customers Their Data when They Want It](https://help.salesforce.com/articleview?id=data_portability.htm&type=5) - [Export Backup Data](https://help.salesforce.com/articleview?id=admin_exportdata.htm&type=5) - [Export results of SOQL query from workbench](https://help.salesforce.com/articleview?id=000205697&type=1) - [Export Data with Data Loader](https://developer.salesforce.com/docs/atlas.en-us.208.0.dataloader.meta/dataloader/exporting_data.htm) ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-admissions_connect-264-0-0-production-enus/00d22f0a-1ca4-4493-a967-a738a2defcb1/images/icon_important.png) Important Remember to review both Salesforce Platform documentation AND Salesforce.org product-specific documentation. In addition to the information in this table, review: - [Data Export for Sales Cloud](https://help.salesforce.com/articleview?id=data_portability_sales.htm&type=5) - [Data Export for Salesforce Platform](https://help.salesforce.com/articleview?id=data_portability_platform.htm&type=5)
Common Constituent Request Actions to Consider Things to Consider
An admissions staff member is being assigned to a new position. She asked for the personal data you collected from her. Export Data

Personal data can exist in many different records and fields.

Consider exporting these records and fields for her.

  • User

  • Contact

  • Addresses

  • Cases

  • Tasks

  • Personal data in unindexed, free-text fields

  • Notes

You can find personal data in unindexed fields by exporting the data, and then searching for the information.

The export file should be in a structured, commonly used, machine-readable format that is transferable such as a .csv.

And if that person no longer wants you to keep the personal data you’ve collected, you can delete it. Make sure to consult your HR and legal department before deleting employee data.