---
schema_version: "1"
id: 5c08436ab82116748ec0ebad3d717d5aebb753e1284c57836f8f5cc5790246c1
title: Time-Off Requests
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/workforce_engagement_time_off_requests.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.workforce_engagement_time_off_requests.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 452b7350e76ea7e6f7619b5d92cfa33cf94497a09f752c6a98821a4334771313
description: Gain oversight into support reps' time-off requests. Approve or deny submissions from an individual support rep's service resource profile or Resource Absences tabs.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Time-Off Requests

Gain oversight into support reps' time-off requests. Approve or deny submissions from an individual support rep's service resource profile or Resource Absences tabs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.workforce_engagement_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the Salesforce user interfaces, editions, and add-ons that support Workforce Management and Quality Management">View supported editions</a>.</td></tr></tbody></table>

- Preparing for Resource Absences: Before your support reps use time sheets or specify resource absences, set up these features.
- Approve Time-Off Requests As a team lead, it's important to stay on top of everyone's schedules. Approve time sheets and time-off requests by support rep or by object type.
- Submit Time Off with Resource Absences
    
    Need to take a vacation or call in sick? Submit your time off with a resource absence.

- **[Preparing for Resource Absences](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_prepare_resource_absences.htm&release=264.0.0&type=5)**  
    Before you specify resource absences, set up these features.
- **[Approve Time-Off Requests](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_approve_time_off.htm&release=264.0.0&type=5)**  
    As a team lead, it's important to stay on top of everyone's schedules. Approve time-off requests by support rep or by object type.
- **[Submit Time Off with Resource Absences](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_submit_time_off.htm&release=264.0.0&type=5)**  
    Need to take a vacation or call in sick? Submit your time off with a resource absence.