---
schema_version: "1"
id: 0b7d13a486b11e84bd0e0f083355d451e38977ac0e1813974848d3859d915b32
title: Export an Intelligent Forecast
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/workforce_engagement_export_intelligent_forecast.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.workforce_engagement_export_intelligent_forecast.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ce8b515751acfe0416fdcd818254accd63a127ce66afe14d9820da16e18b779e
description: Export your intelligent forecast as a CSV file.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Export an Intelligent Forecast

Export your intelligent forecast as a CSV file.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.workforce_engagement_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the Salesforce user interfaces, editions, and add-ons that support Workforce Management and Quality Management">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15167e60">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15167e60 ">To view, create, edit, and delete intelligent forecasts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15167e60 ">Workforce Engagement Analyst AND Workforce Engagement Planner</td>

          </tr>
        </tbody>
      </table>

Before exporting, use the Queues or Skill Groups filter and the Service Channel filter to limit the forecast data included in the export.

Your export can't exceed 40,000 records. If your export reaches this limit, filter your data further, and try the export again.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/images/icon_note.png)

Note You can't export an intelligent forecast that uses a monthly interval.

1. From the App Launcher, open **Intelligent Forecasts**.
2. Open the forecast that you want to export.
3. Click **Export**.
4. Click **Export** to confirm.

The CSV file downloads to your default downloads folder.